A-Plan Insurance - Scheme For WSCC Members

[Deako]

Got my Westy and also just swapped my home insurance over to A-Plan. Great customer service!!

[bigals]

having had a total loss on my westfield and having had to claim through my policy with A-plan, they were more than helpful and filled in the gaps and followed up any issue that Liverpool Victoria were not clear on.

so top service. From A plan

As always i had the odd issue with LV not understanding what a westfield is and what it looks like at call centre level at the start of the process but as soon as I got past the guys and girls on the LV phone desks and got through to the correct department they quickly agreed to pay for the transportation back to the factory rather than the local tin top body shop. From then on in things progressed smoothly, it took a couple of weeks until A specialist insurance assessor could get down to the westfield factory to carry out a independent assessment of the damaged and confirm what Mark had already told me. The assessor was helpful and came across as a enthusiast of anything petrol powered with a good knowledge of seven type cars and I am pleased to Say he agreed with my sensible valuation from his agreement it was only a couple of days until I was paid out.

During the process of the claim i had follow up calls from the A-Plan Thatcham office just to check I was ok and that things were progressing to my satisfaction, any issues I had they quickly followed up with LV .

 

My impression is that the underwriters and their call centres are just script readers but that the guys and girls at A plan do have a real knowledge of specialist cars and offer a very proficient service

 

hope this helps

 

Alan

[Dave Eastwood (Gadgetman) - Club Chairman]

Again, sorry to find out this way Alan, but as a customer (both my cars) of A Plan, that's really reassuring! Thanks for posting your experience.

[kev91]

A big thanks to A plan for sorting out my insurance for westie and my discovery yesterday. (They are a sponsor for the disco3 forum too.)

 

Great to talk to folk who actually know the car that you are talking about. Many thanks

[MrG]

Just switched to A-Plan for my Westie and saved £30 on the renewal quote from elsewhere

[Howden Insurance - Specialist Vehicle]

Thanks for the positive feedback ... will pass it on

[It Almost Looks Like A Car]

Just renewed my policy with A-Plan. I did a phone around to see if anyone could beat them,  only one company could, so called A-Plan and they matched the price. Understood the car, good policy and called back when they said they would. Thanks!

[pete g]

just renew my v8  insurance. I could get cheaper but decided to stay with A plan . as they seem to put in the effort to try and improve there quote .seem very friendly guys .makes the difference when deciding who to go with. 

[Raescar]

A-plan was cheapest for me and I liked their customer service. Definitely recommend.

[Captain Colonial]

A-Plan got my renewal again this year, the princely sum of (wait for it)... £85.

 

Of course, nothing to do with the fact that I'm 54, no points on my license and keep the car garaged.

 

Best bit was the fact they asked (quite rightly) if I was a member of a car club!  (Part of the script, naturally.)  "You could say that...", I replied.

 

Definitely friendly service and a pleasure to deal with - can't say that about many companies these days.

[FILFAN]

A-Plan got my renewal again this year, the princely sum of (wait for it)... £85.

 

Of course, nothing to do with the fact that I'm 54, no points on my license and keep the cat garaged.

 

Best bit was the fact they asked (quite rightly) if I was a member of a car club!  (Part of the script, naturally.)  "You could say that...", I replied.

 

Definitely friendly service and a pleasure to deal with - can't say that about many companies these days.

The poor cat. Hope it has milk

[Captain Colonial]

Now corrected.

 

 

 

 

 

 

 

 

 

 

I kicked the cat out of the garage.     

[Scottish Bloke]

Just renewed my camper Insurance and breakdown cover with A-plan, slightly more expensive than last year but still best available.

£40 for European Breakdown cover which covers the trailer!

[Howden Insurance - Specialist Vehicle]

Glad the renewals team are doing their job properly!! 

 

I will pass the comments on ... 

 

Don't forget us for your daily drivers and your home insurance ... the club discounts apply in all cases!

 

Clare

[Hellski]

a-plan have done me proud again with a great renewal price, thanks team