Blatman Posted August 20, 2009 Posted August 20, 2009 ** alot of cisco personel apeared to be "out" at that time and its been a long time since i had to worry about such things ...... nice to finally have a router that has sat stable and solid for over a year now I could be really geeky now and ask you to past a copy of a Show Version command so that we can have a look at the router up-time. Always good for a grin Here's mine from todays "troubleshooting"... Cisco Internetwork Operating System SoftwareIOS ™ C2600 Software (C2600-BIN-M), Version 12.3(18), RELEASE SOFTWARE (fc3) Technical Support: http://www.cisco.com/techsupport Copyright © 1986-2006 by cisco Systems, Inc. Compiled Wed 15-Mar-06 14:16 by dchih Image text-base: 0x80008098, data-base: 0x80DCFF10 ROM: System Bootstrap, Version 11.3(2)XA4, RELEASE SOFTWARE (fc1) ROM: C2600 Software (C2600-BIN-M), Version 12.3(18), RELEASE SOFTWARE (fc3) TOP uptime is 1 minute System returned to ROM by power-on System image file is "flash:c2600-bin-mz.123-18.bin" cisco 2610 (MPC860) processor (revision 0x202) with 28672K/4096K bytes of memory. Processor board ID JAB0313067N (4286363333) M860 processor: part number 0, mask 49 Bridging software. X.25 software, Version 3.0.0. 1 Ethernet/IEEE 802.3 interface(s) 4 Low-speed serial(sync/async) network interface(s) 32K bytes of non-volatile configuration memory. 8192K bytes of processor board System flash (Read/Write) Configuration register is 0x2102 Yup, it's been working for a whole minute. Must be lunch time... Quote
Blatman Posted August 20, 2009 Posted August 20, 2009 Ok - understand - thanks. Harv, you're right I'm not an expert in this by any means - just trying to figure it out. I know more than I did before, but quite likely not enough! ISP is Virgin Media so a cable connection. If I have to get something new, I'd take my normal approach of "buy one and get it right" even if it costs a bit more and might (right now) be more than I need. That said, I'd much rather spend the cash on the Westy! A new router won't make the car any faster! Did you say that the phone worked OK when it was plugged directly in to the cable modem? Quote
peterg Posted August 20, 2009 Posted August 20, 2009 did you think about doing a search of the original post QUOTE If I plug the phone directly into the Virgin modem it registers itself and works fine Quote
Guest Posted August 20, 2009 Posted August 20, 2009 Cisco IOS Software, C850 Software (C850-ADVSECURITYK9-M), Version 12.4(6)T9, RELEASE SOFTWARE (fc2) Technical Support: http://www.cisco.com/techsupport Copyright © 1986-2007 by Cisco Systems, Inc. Compiled Tue 09-Oct-07 18:51 by khuie ROM: System Bootstrap, Version 12.3(8r)YI4, RELEASE SOFTWARE harvCisco uptime is 5 weeks, 3 days, 18 hours, 1 minute System returned to ROM by power-on System image file is "flash:c850-advsecurityk9-mz.124-6.T9.bin" This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately. A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html If you require further assistance please contact us by sending email to export@cisco.com. Cisco 857W (MPC8272) processor (revision 0x300) with 59392K/6144K bytes of memory. Processor board ID FCZ114690KJ MPC8272 CPU Rev: Part Number 0xC, Mask Number 0x10 4 FastEthernet interfaces 1 ATM interface 1 802.11 Radio 128K bytes of non-volatile configuration memory. 20480K bytes of processor board System flash (Intel Strataflash) Configuration register is 0x2102 mine was unplugged while i upgraded my phone socket im the wall (sssssssssssh don't tell BT) and connected my redundant second line upstairs into an extention in the back of the master socket i have to admit it took me a few mins to find how to do that as i did it via SDM rather than command line Quote
Blatman Posted August 20, 2009 Posted August 20, 2009 did you think about doing a search of the original post I'm at lunch... So it's obviously the router, although it was always a strong suspect. It *might* be worth asking Virgin if they have any suggestions... maybe... Quote
RichP Posted August 20, 2009 Author Posted August 20, 2009 Thats my plan for tonight, although to be honest I think we've reached a point beyond what they're likely to help with. I'll be happy if they'll just take it back and refund me and I'll go my own way. Quote
Blatman Posted August 20, 2009 Posted August 20, 2009 QUOTE mine was unplugged while i upgraded my phone socket im the wall (sssssssssssh don't tell BT) and connected my redundant second line upstairs into an extention in the back of the master socket i have to admit it took me a few mins to find how to do that as i did it via SDM rather than command line I did this at my place, but just joined the two "phone" cables and ignored the bell wire. It means that I need a DSL filter on both phone outlets otherwise using the home phone crashes the DSL connection when the call is ended. I really should fix it, but I can't find my punchdown tool Quote
Blatman Posted August 20, 2009 Posted August 20, 2009 Thats my plan for tonight, although to be honest I think we've reached a point beyond what they're likely to help with. I'll be happy if they'll just take it back and refund me and I'll go my own way. Yeah, they'll probably just go through their on screen menu (I hate that) and unless they have an entry for your phone I suspect they'll be lost. Dead spots notwithstanding, I still think rule number one applies, along with my re-orientation of the router suggestion, to see if that helps with signal propogation Quote
RichP Posted August 20, 2009 Author Posted August 20, 2009 I absolutely agree with rule #1 apart from the snag of changing from phone-line based broadband to cable. The old router (actually a modem router) as far as I understand is now my new doorstop as it won't work with cable broadband. No WAN socket on the back for a start. Anyway, on the upside once again WSCC have proved to be a font of knowledge and have shown me that it's not me being a muppet that stops it all working, but (what seems to be) a reasonably advanced firmware incompatibility - not easy to find. Where tech support have failed, WSCC pulls through! Quote
Guest Posted August 20, 2009 Posted August 20, 2009 mine was unplugged while i upgraded my phone socket im the wall (sssssssssssh don't tell BT) and connected my redundant second line upstairs into an extention in the back of the master socket i have to admit it took me a few mins to find how to do that as i did it via SDM rather than command line I did this at my place, but just joined the two "phone" cables and ignored the bell wire. It means that I need a DSL filter on both phone outlets otherwise using the home phone crashes the DSL connection when the call is ended. I really should fix it, but I can't find my punchdown tool can't you just use a credit card as a punchdown tool or maybe a plastic card of blockbuster origin is a better idea. Quote
ACW Posted August 20, 2009 Posted August 20, 2009 A Cisco 800 will deff work as will an 1800. If you go for 87X over 85X you will get QoS features as well. 85X has a number of enterprise features deliberately disabled. Bad news is GUI isnt great, SDM is the work of the devil. Good news is I can do you a command line config. However an 800 or 1800 series router wont have wireless N built in. You can have G (which is probably adequate) and you will get much better coverage on an 877 than an 857 and both will be better than comsumer brands. 877W has higher wifi power and diversity antennae over 857W. 877W is a great Home business user router. It can support mutiple WVLANs so you have have mutiple wireless networks off the unit,as well as physical VLANs as well. We use 877W when deploying homeworker sites for business - usuallly with a Cisco Callmanager phones as well runing SIP or SCCP. you should be able to get a unit of Ebay for a few quid. Now your setup you have ethernet rather than ADSL, but that doesnt matter as you can still use one of the ethernet ports and define it as outside (on 877W) and this is more flexible than buying an 871 (ehternet/ethernet router). yep.... 877W on ebay - loads of em. Linksys stuff is ok, but it isnt Cisco in the true sense of the word, and Cisco seem to have been strugling to know how to make best use of this aquisition. If anyone needs Cisco advise at work / home feel free to contact me on email / PM. My Company is a Cisco Partner with specialisation is Routing, Switching, VPN Securty, Advanced Unified Comms (Voice) and Advanced Wireless. of plug> Quote
RichP Posted August 20, 2009 Author Posted August 20, 2009 Excellent - top advice thank you very much Quote
Guest Posted August 20, 2009 Posted August 20, 2009 looks to upgrade 857 to 877 .... why are the 77's cheaper on ebay .... because there are more around? had mine a few years now , and have to say was fine to setup on zen as standard adsl , more of a challenge on BE Quote
Guest Posted August 20, 2009 Posted August 20, 2009 Excellent - top advice thank you very much there are 2 on their for 95 quid .... if you fancy one then i'll go halves on that deal and then its cheaper than your home jobbie , as long as someone can work out a config for your needs I'll chuck the other one in place of my 57 , and ebay it Quote
Blatman Posted August 20, 2009 Posted August 20, 2009 If anyone needs Cisco advise at work / home feel free to contact me on email / PM. My Company is a Cisco Partner with specialisation is Routing, Switching, VPN Securty, Advanced Unified Comms (Voice) and Advanced Wireless. And if you need a "southern" representative/callout engineer, you know where I am as long as someone can work out a config for your needs I *might*, but the Webmaster would no doubt write much better code, and much quicker... Quote
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