Canon 350D Camera

[Bob Green]

OK

I have loaded the programme onto an XP PC in the garage and seems OK.  I am about to load the same programme on my Vista PC.

Lets see!

[Blatman]

Do the Add/Remove thing first...

[Bob Green]

Add /Remove has already been done i.e. no Canon files on the (Vista) PC.  Reloaded the disc, took some silly images and still ZoomBrowser will not recognise the camera.  Is that a incompatibility thing with Windows and Vista?

[Bob Green]

       

This springs to mind!

[Blatman]

No, now you need to do the Vista download from the Canon web site.

If I were you, I'd save the Canon download to a file or to a CD so that you can load it faster and not use your internet connection every time

But before you do, read the blurb about the download. It may be that you don't actually need to load the disc first. I don't know, but you need to, so get reading...

[pistonbroke]

Add /Remove has already been done i.e. no Canon files on the (Vista) PC.  Reloaded the disc, took some silly images and still ZoomBrowser will not recognise the camera.  Is that a incompatibility thing with Windows and Vista?

Have you booted up Vista  before you connect the camera to your PC ?

[pistonbroke]

You might also need this for vista ...

eos update

No 7 on the list,

EOS Utility updater for windows

[Bob Green]

I see that but is it just for a 450?

[Bob Green]

OK

I have just downloaded the link.  What do I do now?

[pistonbroke]

scroll down to the Download thing (printed in RED )

download the K8A47enx.exe file

run the file from your PC after you have downloaded it  

[Bob Green]

Still doesn't recogise the camera

[Blatman]

With the camera plugged in to the Vista machine, open Windows Explorer (hold down the Windows key and press the letter E) or click My Computer (Start > My Computer, unless you have a My Computer shortcut on the Desktop, in which case double click that...). Do you have an "extra" drive volume in the list? If not, tell me what is listed. Should be a C: drive and a D: drive. C is the internal hard drive, D is the CD/DVD drive. E should be the camera. If it's there, then it's recognised, but it isn't auto running the software...

[pistonbroke]

Also should ask , what mode is the camera set to when you are trying to connect ?

Is it possible to connect to Windows Vista when the camera is set to PTP/Print mode.

[Bob Green]

Now here this...... now here this.

OK.  I have just downloaded EOS Utilities and it "appears" to read the camera!

The crap images I took earlier just to ensure there was no imperfections on the card have come out.  I'm not getting a hard on with excitment yet as, to be honest, I have had enough of uninstalling and installing programmes for one day.

I have the communication set to PTP/Print and it appears to work.  I will take the camera to work tomorrow and take some images in both JPEG and RAW on a formatted Extreme card and will report back.

I have to say the support and help I have received today is like no other.  People who give their time to assist is invalueble to a IT numpty like me and I appaud your patience.

However, it's not over yet!!  Lets see how tomorrows images turn out.

Thank you.

[Bob Green]

With the camera plugged in to the Vista machine, open Windows Explorer (hold down the Windows key and press the letter E) or click My Computer (Start > My Computer, unless you have a My Computer shortcut on the Desktop, in which case double click that...). Do you have an "extra" drive volume in the list? If not, tell me what is listed. Should be a C: drive and a D: drive. C is the internal hard drive, D is the CD/DVD drive. E should be the camera. If it's there, then it's recognised, but it isn't auto running the software...

Back to square one!!

It does recognise the camera, both hard drives and both DVD units.

When I go in to ZoomBrowser, I don't seem to be able to open any files.

Yours

Angry from Measham