Bob Green Posted December 28, 2008 Posted December 28, 2008 I have had my camera for a while now but haven't used it much. I had downloaded the system disc that came with the camera on my old PC which was XP based and had no problems. Even giving the camera settings for images taken was very useful for me. I don't get that now. My new(ish) PC is Vista based and after downloading the camera disc software, it appears incompatible in terms of not letting the camera download in Zoom Browser, cannot get in to RAW images, camera settings etc. I can download images using the PC software but that’s all. I note the disc is for Windows, 98/ME/2000/Windows XP. It makes me think the software needed is Vista specific. Can anyone give some guidance on this please. By the way, I have been on the Canon website for updates but in truth, I haven’t a clue of what to download! Quote
Mark 1 Posted December 28, 2008 Posted December 28, 2008 Hi I had exactly the same problem when i replaced my laptop, I have the cannon 450d and this link should point you in the right direction, just follow the drop down munu, hope it helps Cheers mark http://www.canon-europe.com/Support/software/dpp/ Quote
Bob Green Posted December 28, 2008 Author Posted December 28, 2008 Thanks for that Mark, very useful. Did you keep the Canon Digital Camera Solutions Disc v12.2 software on your laptop before you downloaded the link or remove it before downloading? Quote
pistonbroke Posted December 28, 2008 Posted December 28, 2008 think yu will find the installer does all the work for you when you run it . did for mine anyway Quote
Bob Green Posted December 28, 2008 Author Posted December 28, 2008 Thanks Bernie. I’m a mega numpty when it comes to IT stuff. Do you mean the set up disc is the installer or this below which I think is the jobbie to get the PC working correctly Digital Photo Professional Updater for Windows Version 3.4.1 Released on 02-06-2008 Description: Changesfor Digital Photo Professional 3.4 • Supports Mac OS X v10.5 (Leopard) and Windows Vista ServicePack 1 (SP1) • Adds the luminance noise reduction function for TIFF/JPEGimages You can make this setting with the [Tool Palette] tab in[Preferences] and the [NR/LENS] tab from the tool palette. • Adds alens with the aberration collection function and supports the extender. Now supports sixteen more lenses. Newly supports the extender (EF1.4 XII and EF2 X II) to increase the variety in combinations. For supportedcameras and lenses, please see the Help file (or the User’s manual). • Fixes malfunctions Fixes a bug where RAW images shot with EOS 450D are not displayed inaccordance to the PictureStyle file settings. Changesfor Digital Photo Professional 3.3 • Supports EOS 450D • Adds acollection screen You can now choose images saved in differentlocations and display them on the same screen. • Improves adjustmentfunctions Extends the noise reduction adjustment range from 3-step(Off/Low/High) to 11-step (0 to 10).Adds [Default noise reduction settings] to the [Tool Palette] tab in[Preferences]. • Adds [Display thumbnails at high quality] to the[General Settings] tab in [Preferences]. • Supports more cameras andlenses with the lens aberration collection function.Adds support to EOS 450D and nine lenses. Important Information If youuse the Digital Photo Professional 3.4 remote capture function, it isalso necessary to download the latest version of EOS Utility (2.4 orlater). Installation Make sure that at least one of the following applications is installed. - Digital Photo Professional - EOS Viewer Utility - File Viewer Utility - RAW Image Task If the applications above are not installed on a PC running WindowsVista, make sure that you prepare one of the following CD-ROMs. - EOSDIGITAL Solution Disk v1 to v17.x - DIGITAL CAMERA Solution Disk v2 Follow the on-screen instructions to complete theinstallation. (If the User Account Control window appears, follow theon-screen instructions to proceed.) Compatibility: Operating system(s): Windows 2000 SP4, Windows Vista 32bit, Windows Vista 64bit, Windows XP SP2 Language(s): English Downloads Below are the available downloads. Depending on the file, you may be asked to enter the serialnumber of the product. Please have it ready for your convenience. Software File size k8523enx.exe 24114.34 Kb. Advanced search Type a product name Search Supported product(s) EOS 10D EOS 1D EOS-1D MARK II EOS-1D Mark III EOS-1D Mark II N EOS 1Ds EOS-1Ds Mark II EOS-1Ds Mark III EOS 20D EOS 20Da EOS 300D DIGITAL EOS 30D EOS 350D DIGITAL EOS 400D DIGITAL EOS 40D EOS 450D EOS 5D EOS D2000 EOS D30 EOS D60 EOS D6000 Go to page Main page Quote
pistonbroke Posted December 28, 2008 Posted December 28, 2008 Think this is the one you need. You need the Canon CD zoombrowser disk loaded on your PC (which i think you have ) download should upgrade you for Vista look here Edit to say its not very clear but if you scroll down to Downloads then click on the update file to download it iyswim Quote
Bob Green Posted December 28, 2008 Author Posted December 28, 2008 Thanks again. I will load the original disc back on to my PC then download the Zoom Browser. If you here a big bang somewhere in Measham, that would be me hitting the wrong button!! I’ll let you know how I get on. Quote
pistonbroke Posted December 28, 2008 Posted December 28, 2008 Lol Im sure all will be OK , the worst part is navigating the Canon website . Good Cameras though Quote
Bob Green Posted December 28, 2008 Author Posted December 28, 2008 Still not right. The PC will not recognise the camera. I have tried changing the settings in "Communication" from Print/PTP to PC Connection but no joy. Slightly frustrated now! Quote
chazpowerslide Posted December 28, 2008 Posted December 28, 2008 Hi Bob. I know that it'll be no help but I have the same camera and software and it all installed in Vista without any problems. If the software went in OK could it be something to do with the camera? Chaz. Quote
Bob Green Posted December 28, 2008 Author Posted December 28, 2008 OK. I am downloading the operating disc to my old PC (XP) and see if it will download images. Watch this space!!! Quote
Blatman Posted December 28, 2008 Posted December 28, 2008 I think there may be a software conflict with all the downloading going on, especially with a second install of an XP disc on a Vista machine. The other possibility is a drive letter mis-match, which sometimes happens with USB equipment after an "upgrade". I've had XP SP3 ruin USB connectivity 'cos of that. It's easily fixed though so don't worry just yet. If it were me, I'd go to Add/Remove programs and remove all the Canon software and anything else Canon related, then restart the machine. Then load the disc *once*. Then do the Canon download from their web site. Make sure you actually read any dialogue boxes that open rather than just pressing OK when you get them, and it should go OK. If it works as required, good. If not, get back to us (me) and I'll see what we missed. And there are other options to using Zoom to view photos in RAW or JPeg. I use Microsofts Image Viewer and I quite like it... Quote
Dave Eastwood (Gadgetman) - Club Chairman Posted December 28, 2008 Posted December 28, 2008 Sorry, not checked through all the links, but have you downloaded and installed the WIA driver & latest RAW Codec? Quote
Bob Green Posted December 28, 2008 Author Posted December 28, 2008 Hi Blatters & GM and all the other good guys helping. I have uninstalled all Canon files (programmes..... be b******d if I know what they are called) and will re-install. I have managed to upload images on my old PC (and I forgot how slow it is!!) Bring back XP1 roll film! Re-installation about to start! Quote
Blatman Posted December 28, 2008 Posted December 28, 2008 Just for my sanity... are you now loading the disc on to an XP machine or a Vista machine? Quote
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