steve wilson Posted May 16, 2003 Author Posted May 16, 2003 No that dont work either.######## ######################## oh drat. It keeps saying " jpeg only" Quote
Blatman Posted May 16, 2003 Posted May 16, 2003 Steve has Windoze XP, and after half an hour of "phone (lack of) support", I was stumped. We tried uploading both the URL from my "avatar", and the "base" URL from the web-site from which I .........er........borrowed the pic. JPG, JPEG, and BMP file extensions were tried, but to no avail......... Couldn't work out what image viewer Steve has though, so we're obviously missing a trick somewhere........ And I've had a bottle of red now, so don't expect any more sense out of me tonight.........hic....... Quote
Blatman Posted May 16, 2003 Posted May 16, 2003 And if I'd known Steve had such a nice chest, I may have tried a bit harder..... Quote
damianc Posted May 16, 2003 Posted May 16, 2003 Is it not a case of obtaining a proper ftp client like ws-ftp? Quote
adhawkins Posted May 16, 2003 Posted May 16, 2003 Nope, he's using my avatar hosting service (or trying to! ), which is all browser based. Andy Quote
Blatman Posted May 16, 2003 Posted May 16, 2003 If he's on XP, wouldn't it be Windoze Internet Explorer 6.2? Unless he's using an after market upgrade.....whatever, I'm not an IT pro, so I'm going to bow out gracefully........ Quote
damianc Posted May 16, 2003 Posted May 16, 2003 So can you get to see the access logs to see if anything untoward shows up there? Quote
adhawkins Posted May 16, 2003 Posted May 16, 2003 My copy of XP has IE 6.0. There is a SP1 which I haven't applied. I'm confused as to the steps he's tried. I would have had him: 1. Find the image 2. Right click, save as (save to desktop) 3. Open avatars.gentlyhosting.co.uk and log in 4. Upload the image he has just saved to the desktop. Not sure at what point an image viewer comes into that... Do you have MSN messenger Steve? If so, PM me your ID. Andy Quote
Blatman Posted May 16, 2003 Posted May 16, 2003 That's *exactly" what we did............except that when he double clicks the image on his system, he gets an error message (even for JPEG's) which has me somewhat confused. We tried copy 'n' paste on the originating URL, my avatar URL, as well as typing the addresses in manually. Couldn't get it to work at all. Even XP refused to open the images. Definitely an odd one.......it's working now though, apparently, so maybe I should try phone support when I'm not half way through a bottle of Vin de Table.......... Quote
catflap Posted May 16, 2003 Posted May 16, 2003 have we tried mailing the image too him? Option 2 get his password and upload it for him (he can change his password later) Quote
adhawkins Posted May 16, 2003 Posted May 16, 2003 If he can't double click the downloaded image, it sounds like it didn't download properly... Odd. Andy Quote
adhawkins Posted May 16, 2003 Posted May 16, 2003 Option 2 get his password and upload it for him (he can change his password later) Option 3. I manually change the database so that the image currently owned by Blatman is owned by him... Andy Quote
damianc Posted May 16, 2003 Posted May 16, 2003 Open a dos shell cd to "My Documents" dir and make sure that the file is named .jp[e]g windoze has a habit of not reporting filenames properly. Can you do an "open with" on the file using some other image viewer to make sure it's not corrupted? Try a different http client like opera ? Quote
steve wilson Posted May 16, 2003 Author Posted May 16, 2003 My computer is a Philips intel celeron 2.0Ghz,with win xp home, 244mb RAM and AOL 8.0 . I havnt added anything else to it Quote
adhawkins Posted May 16, 2003 Posted May 16, 2003 Nothing odd there then... Blatman, can I give him ownership of the image you uploaded? Doesn't solve the problem I guess, but it'd be a good 'workaround'. Andy Quote
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