Stuart Posted 16 hours ago Posted 16 hours ago Just renewed my membership. Despite me changing my address in the system 9 months ago, the payment page still defaulted to my old address. I changed it again to pay, but it still went back to the old one in the confirmation Also, I now live in Hampshire, but my closest meets are still apparently Cotswold, Warwickshire and Black Country. None of this is a big problem, but it does seem to suggest that something may be awry in the back room.
Captain Colonial Posted 3 hours ago Posted 3 hours ago 12 hours ago, Stuart said: Just renewed my membership. Despite me changing my address in the system 9 months ago, the payment page still defaulted to my old address. I changed it again to pay, but it still went back to the old one in the confirmation Also, I now live in Hampshire, but my closest meets are still apparently Cotswold, Warwickshire and Black Country. None of this is a big problem, but it does seem to suggest that something may be awry in the back room. I could be simple about this… but where’s the fun in that? I’ll bore you instead. I checked backstage yesterday, and there were four different addresses on your account. Only you can explain why, but I’m guessing that you’ve moved once or twice in the past. There are two different possible addresses on each account, a billing address and a delivery address. That’s because sometimes someone will buy a membership for another person at a different address. That’s where I think it went wrong backstage. You correctly updated your address in your profile, but the system retained your old addresses for billing purposes. Why? Eff knows. I also tried to remove the other three addresses yesterday and the system refused to let me, so I did the wise thing and walked away to get a glass of red wine. Today, they’re gone. No idea why, but they’re gone. So glitch gone as far as you’re concerned, which I will take as a win. Off for a glass of breakfast… 1 1
Stuart Posted 3 hours ago Author Posted 3 hours ago Thanks @Captain Colonial. Yes I've moved 3 times in my 24 years of membership. It still hasn't updated my local meets though:
Captain Colonial Posted 1 hour ago Posted 1 hour ago 1 hour ago, Stuart said: Thanks @Captain Colonial. Yes I've moved 3 times in my 24 years of membership. It still hasn't updated my local meets though: Two explanations, one highly probable, one barely possible but unlikely: 1) The system does not update that information instantly. It’s a sub-routine that updates the information periodically. Now that the other addresses are gone, it will eventually sort itself out. When? Sometime between now and The Rapture, I’m guessing. Sorry I can’t be more specific. Or… 2) Your fellow members living close to you are trying to send you a subtle message. 1
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