Jump to content

Advert


Rory's Dad

Recommended Posts

Yes, I received an email too.

The interaction from the factory these past few months has been a massive improvement.

  • Like 3
  • Thanks 1
Link to comment
Share on other sites

37 minutes ago, AdgeC said:

+1 from me, well done WF. Interaction much improved, particularly the forum participation of Patrick @Westfield Parts Dept

Absolutely, Patrick has been a breath of fresh air in his approach, but let's not forget Simon's shake up of things, that has enabled Patrick to do the fine work he is doing.

  • Like 2
  • Thanks 1
Link to comment
Share on other sites

Yep, I've email Simon just now...

  • Like 1
Link to comment
Share on other sites

Agreed 100% been a pleasure dealing with the parts dept these last few months. Totally different experience to a couple of years ago. :yes:

Link to comment
Share on other sites

Another who can only agree as regards dealings with the parts department. Only spoke to Patrick and not Simon but everything has been easy and a pleasure to order from.

Link to comment
Share on other sites

It makes perfect business sense to spend some time keeping the customers happy, especially if those customers carry a lot of clout like this club does! I haven't dealt with Westfield spares dept. yet, but I have seen that Patrick is a regular contributor to this site recently, and we seem to have a lot less members complaining about WF and their service.

Well done Patrick and Simon. Keep up the good work! :yellow-westy:

Link to comment
Share on other sites

Great advert and thanks to the parts dept for being more proactive recently. 

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

Please review our Terms of Use, Guidelines and Privacy Policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.