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+1 from me, well done WF. Interaction much improved, particularly the forum participation of Patrick @Westfield Parts Dept

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37 minutes ago, AdgeC said:

+1 from me, well done WF. Interaction much improved, particularly the forum participation of Patrick @Westfield Parts Dept

Absolutely, Patrick has been a breath of fresh air in his approach, but let's not forget Simon's shake up of things, that has enabled Patrick to do the fine work he is doing.

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Agreed 100% been a pleasure dealing with the parts dept these last few months. Totally different experience to a couple of years ago. :yes:

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Another who can only agree as regards dealings with the parts department. Only spoke to Patrick and not Simon but everything has been easy and a pleasure to order from.

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It makes perfect business sense to spend some time keeping the customers happy, especially if those customers carry a lot of clout like this club does! I haven't dealt with Westfield spares dept. yet, but I have seen that Patrick is a regular contributor to this site recently, and we seem to have a lot less members complaining about WF and their service.

Well done Patrick and Simon. Keep up the good work! :yellow-westy:

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