Jump to content

Pis**d of with BT broadband


Recommended Posts

Posted

Since BT Yahoo have upgraded us to 1 meg from 512 k we've had continual connection issues and far too many spontaneous disconnections. Customer service has been crap so we're shopping around. Quite like the sound of AOL Silver package (we really only need 512 spped). Anyone using it?

Is it ok?

  • Replies 31
  • Created
  • Last Reply

Top Posters In This Topic

  • scott beeland

    3

  • rossi

    2

  • Blatman

    2

  • a4gom

    2

Posted

never used AOL for broadband, used them for dial up and they do like to take over your pc.

I'm with plus net, good connection but crap speed, 2mb connection :t-up: actual speed 135kb?? :(

Posted

Neverevereverevereverevereverevereverevereverever use AOL.

I use Pipex. No problems with spped or connection in 3 or 4 years. They rate well on adslguide.org too, which really is the place to go for choosing an ISP...

Posted

AOL  

OK.  If , as said ,  you dont mind your puter being infested with aliens and the only way u can ever get shot of em is to chuck it in the skip   ???

Posted
blueyonder from telewest, had it for nearly 3 years now and never had any problems with connection speed or downloads :)
Posted
blueyonder from telewest, had it for nearly 3 years now and never had any problems with connection speed or downloads :)

Got no cable. Will have a look at  pipex though

Posted
Pipex doesn't save me a lot of cash
Posted

I have to agree with Blatman, never ever install AOL products on your PC, the only way to totally get rid of it in the future is format the hard drive.

Rossi's advice is good if you live in a Telewest area as their cable modem service is good value for money if you combine it with another of their products ('phone line).

I would call BT (never easy) and insist on an engineer visit - don't be fobbed off by the first line support people who don't have any technical expertise at all. All the ADSL suppliers are  using BT to supply their services from the exchange to your house so if there is a local fault with your line it'll still be there if you change suppliers.

Posted

Pipex doesn't save me a lot of cash

Yeah but the BT product doesn't work...

The Pipex connection I have is a quality product, well worth the small premium. No download limits, and it'll be 1meg as soon as BT get around to updating my exchange. Add in 50megs of web space for free, and a pretty good corporate help site, I reckon it's the nuts. But don't take my word for it. Go to the "Compare ISP" section of adslguide.org and see for yourself...

Posted

My Pipex connection has been excellent; have to agree on the AOL comments though, they're almost but not quite, as bad as BT themselves. Most of the broadbant & connectivity issues the IT side of my business gets called on to solve are usually from one of the two companies. The best company we usually come across, though not the cheapest is Pipex, which is why I picked them myself.

AOL software seems to be better these days, but used to suffer dreadfully from compatability problems with other software on the PC; and as it seemed to get itself into every nook and cranny...

Posted
512meg unlimited from V21 is £16.99 per month.  No probs with speed or connection.  If you want to limit to 60 hours per month then it goes down to £12.50.
Posted

Plus net is the way...

2Mb unlimited for 14.99 per month. It restricts P2P during "peak" hours (seems to be 1am to 12.59am)  :p   but you can opt out and go to 21.99 for the premier pack if you want.

Get free setup (59 quid worth IIRC) and modem (25) if you want; you will pay a proportion of it back if you leave in the 1st 5 years.

I'll probably not leave for at least 3-4 yrs so I'm not bothered, and ebuyer have a 1 port firewall modem router for 19.99 (QF48448) instead of plus net's modem.

Downloads at 270kbps ish. Always amusing to download short videos (no, not that sort) as I've seen the 'burst' speed over 1,000...

Cheaper than my old aol dial up too!

V happy with 'em so far...

HTH

Posted

A4gom, I am on Plus Net too and the speed, according to adslguide, is pretty well what they claim. What's more, it's £14.99 a month unlimited downloads at 2meg. Can't ask better really. ???

Posted
All you change by switching from BT to another ISP is different servers and a different company sending you a bill, the connection to your house will still be with BT so you need to get that sorted out but having said that, Pipex are likely to get it sorted for you quicker than you aproaching BT on your own.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

Please review our Terms of Use, Guidelines and Privacy Policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.