Renewal link missing

[Stuart]

@Captain Colonial I just got my membership renewal email but when I click through Manage Purchases there's nowt there.  Guessing this may be due to the store testing exercise so I just need to wait?

[Ian Kinder (Bagpuss) - Joint Peak District AO]

1 hour ago, Stuart said:

@Captain Colonial I just got my membership renewal email but when I click through Manage Purchases there's nowt there.  Guessing this may be due to the store testing exercise so I just need to wait?

@Mark Redpath - WSCC Membership Secretary can you help/advise?

[Marcus Barlow - Show and Events Co-ordinator]

23 minutes ago, Ian Kinder (Bagpuss) - Joint Peak District AO said:

@Mark Redpath - WSCC Membership Secretary can you help/advise?

@Captain Colonial is sorting this atm (as per green banner at top of page), hopefully will be completed soon with updated member subscription options 👍

[Ian Kinder (Bagpuss) - Joint Peak District AO]

5 minutes ago, Marcus Barlow - Show and Events Co-ordinator said:

@Captain Colonial is sorting this atm (as per green banner at top of page), hopefully will be completed soon with updated member subscription options 👍

Thanks for advising. No Green banner here......................

[Stuart]

There's a green banner here but it says 'Please do not purchase "membership with magazines" packages yet'. And that's not what I'm trying to do..... 

[Captain Colonial]

2 hours ago, Stuart said:

@Captain Colonial I just got my membership renewal email but when I click through Manage Purchases there's nowt there.  Guessing this may be due to the store testing exercise so I just need to wait?

No idea why, but your membership doesn’t run out until 3rd January so the soonest you can renew it is 5th December.  No need to worry for now.

[Stuart]

18 minutes ago, Captain Colonial said:

No idea why, but your membership doesn’t run out until 3rd January so the soonest you can renew it is 5th December.  No need to worry for now.

 

Just a point of order then - why has the system sent me an email on 19th November saying it expires in 30 days? 

[Captain Colonial]

48 minutes ago, Stuart said:

 

Just a point of order then - why has the system sent me an email on 19th November saying it expires in 30 days? 

No idea - sorry.