Thank you so much Northampton Motorsport

[Westy Si]

I had a new ECU, loom, injectors etc fitted in October by Northampton motorsport and hadn't used the Westfield since other than driving it home. 

 

I was hoping to get it out over Christmas but noticed non of the lights worked, other than brake lights and indicators. The horn still worked as did the wipers but no lights or dash lights.

 

I checked the fuses and any connectors behind the dash that may have come adrift but it all looked okay.

 

I contacted Northampton motorsport to see if they could shed any light on the issue (pun intended 😁) and they suggested bringing it back to them. I was concerned that it had a been a few months since they had worked on it, they may think I had used it in the meantime and created the issue myself. But they couldn't have been more understanding.

 

So last Friday I drove up to see them. It was great to be back out in the Westfield. I sometimes forget how enjoyable it is, although I did feel a little vulnerable on the motorway without my headlights on. 

 

It transpires that the issue was due to the original loom rather than the loom that was fitted by Northampton motorsport.

 

It's thought that when the dash was pulled out to fit the new ECU and loom etc it disturbed the original loom in the car.

 

Although all the wires were intact and connected there were breaks in the wiring and some soldering which resulted in the lights not working.

 

I had booked it in with them and they saw to me as soon as I turned up. Super friendly, welcoming and helpful.

 

Periodically they came out to the waiting area to chat to me and even invited me into the workshop (wow what a workshop with some amazing cars) to see how it was going and show me the issues.

 

It took about 2 - 2.5 hrs and to top it off they offered the work free of charge as a good will gesture.

 

I really can't express how happy I am with them and the work and can't recommend them enough. An absolute pleasure to deal with and I'd certainly use them for any work in the future.

 

Many garages and motor dealers could learn a lot from them about how to treat customers and offer customer service. 

[Dave Eastwood (Gadgetman) - Club Chairman]

Fantastic service, from a fantastic company!!

 

However, I can't help myself from commenting, as I do get my leg pulled about it! I often post very, lets say assertaviely, about general automotive wiring needing to be crimped, not soldered*, and this is why!!

57 minutes ago, Westy Si said:

all the wires were intact and connected there were breaks in the wiring and some soldering which resulted in the lights not working

 

 

*and yes, there are ways and techniques that soldering mid cable run can be done safely, but you do have to really know what you're doing! Otherwise you risk storing up future problems.

 

So glad it's all sorted out for you now. That sort of mid cable issue can be a real pig to find.

[Nick Algar - Competition Secretary]

Great to hear of excellent service from Northampton Motorsport, it's been my experience as well. Great guys with excellent knowledge, very good with carbs and rebuilding them. Recommended.

[DIY-Si]

My car was there yesterday for a set up. Troy is both very good at what he does and also very realistic about the cars, giving advice as well as possibly solutions to problems.

[Flying Carrot Steve]

Troy is a legend! He remotely via Team Viewer diagnosed my car issue (a broken throttle position sensor) and helped me set it up when the part arrived for no charge! I bought the new sensor from NM and he was happy with the profit on that I guess. I soooo want to get my car on the dyno at his place. He did it for the previous owner and the car is just amazing to drive. Hopefully this year ill be able to get it to him.