MSV covid update

[Simon Waterfall Syman84]

Just posted on the bookface page

 

Following the UK Government announcement and published roadmap yesterday, the suspension of all trackdays on MSV circuits has had to be extended until Sunday 28th March. Accordingly, any MSVT events scheduled to take place between 8 March and 28 March (inclusive) will now not go ahead.

We are very hopeful that things will return to “as normal as possible” quickly and are very confident that activities will recommence from Monday 29th March onwards, when the guidance permits outdoor sport and recreation.

All customers affected by this news will be notified by email very shortly. Credits for all cancellations will be processed automatically and allocated onto MSVT accounts ready for re booking by the end of tomorrow. Please keep an eye on spam/junk folders.

How do credits work?

At the point we cancel each booking the full value credit will automatically load onto your MSVT account for re booking online. No following automated email is sent. When booking your next track day the credit will be there waiting for you at the "checkout" to redeem. The amount will then be deducted from the balance before payment card entry. Please check the amount is correct before completing your booking.

Our phone lines are extremely busy and we continue to operate on reduced staffing levels – please avoid calling if at all possible. Once we have finished sending notification emails and systematically issuing credits we will then be able to answer queries.

Thanks for your support and understanding and we look forward to seeing you on track again v