Sean Walsh Posted December 2, 2020 Posted December 2, 2020 Hi, Ordered some bits on Sunday which arrived before lunch today. Bloomin marvellous if you ask me! 6 1 Quote
Westfield Chesil Limited Posted January 8, 2021 Posted January 8, 2021 Walshie, thank you. Apologise I missed this. Thank you! Quote
Ian Kinder (Bagpuss) - Joint Peak District AO Posted January 9, 2021 Posted January 9, 2021 23 hours ago, Westfield Parts Dept said: Walshie, thank you. Apologise I missed this. Thank you! Not a problem. We'd rather you be shipping parts out pronto (as you're clearly doing!), than replying on here as quick, but we won't complain if you wish to reply as fast as you ship 😉 I hope all is good at WSC in Lockdown 2.0! 1 Quote
MR.C Posted January 22, 2021 Posted January 22, 2021 Spoke to the parts department today, and its sad to see how they they treat present and maybe FUTURE customers. Quote
Steve20 Posted January 22, 2021 Posted January 22, 2021 Ordered a fuel tank protection bar from Jason at WSC last week, received the next day, excellent service, thanks guys..... Quote
MR.C Posted January 24, 2021 Posted January 24, 2021 Yes thanks guys for getting Steve his bar on time, you are so nice thanks again. Quote
Westfield Chesil Limited Posted January 25, 2021 Posted January 25, 2021 @MR.C May I ask what has upset you? 1 Quote
Ian Kinder (Bagpuss) - Joint Peak District AO Posted January 27, 2021 Posted January 27, 2021 On 22/01/2021 at 19:39, MR.C said: Spoke to the parts department today, and its sad to see how they they treat present and maybe FUTURE customers. On 25/01/2021 at 08:09, Westfield Parts Dept said: @MR.C May I ask what has upset you? @Mr C You've made an allegation here and the parts department are clearly keen to understand your issue. Any reason you've not replied? Quote
Benrobson2999 - Kent AO Posted January 27, 2021 Posted January 27, 2021 Top service for me throughout my build so far. A phone call away for help, a missing part is in the post the same day, and a chassis defect was resolved in record time. 1 Quote
Dave Eastwood (Gadgetman) Posted January 27, 2021 Posted January 27, 2021 I had a problem with a faulty part, bought early on in the Honda rebuild. Discovered over Christmas it had failed, spoke to parts, and a warranty replacement was with me in double time. Certainly can’t complain about the service from parts. 2 Quote
Howard Posted January 27, 2021 Posted January 27, 2021 I've always had first rate service from the parts department. Phoned for some pedals - clutch, brake, and related bits on Monday afternoon. Too late for the post that day, but they arrived first thing this morning. Not sure if it was Jason or Patrick I spoke to, but 👍 guys. Quote
MR.C Posted January 27, 2021 Posted January 27, 2021 I have had no issues with Westfield parts dept. On Price, delivery or service. all been first class. 1 Quote
Rednop1 Posted January 28, 2021 Posted January 28, 2021 On 22/01/2021 at 19:39, MR.C said: Spoke to the parts department today, and its sad to see how they they treat present and maybe FUTURE customers. Well I'm totally confused by this statement then Quote
wizzer Posted January 28, 2021 Posted January 28, 2021 26 minutes ago, Rednop1 said: Well I'm totally confused by this statement then Yes me to, I've only ever had excellent service especially since pat @Patrick Costello took over. I'm sure any problems he'll sort them out for you 1 Quote
Glen_I Posted January 28, 2021 Posted January 28, 2021 All of my experiences have been spot on, always kept informed if parts are delayed. Just had replacement upper wide track wishbone sent out which resolved my issues (under warranty), no fuss just dealt with it! Often get a courtesy call to ensure all is okay also. Thumbs up for me👍 1 Quote
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