John K Posted July 9, 2017 Posted July 9, 2017 I was in Richer Sounds Cheltenham on Saturday giving them even more of my money and I noticed Paul talking to an old boy and when I say old, easily in his 90's and frail as anything. From ear wigging, it sounded like the old boy was looking for a new remote for a TV or something like that. Which RS did not stock. First off they had found him a chair to sit on and even though it was Saturday lunchtime and busy as hell, Paul was offering to go down the road to Maplins and buy him the gadget. So its a busy day, the old boy is looking to spend £20 and will not be dropping thousands in the future but the staff are still prepared to go to another shop and get him what he needs. bl**** outstanding and that's why even if I can save a few quid by getting a new toy from the interweb, I would rather keep shops like RS in business..! Top Blokes 8 Quote
pistonbroke Posted July 9, 2017 Posted July 9, 2017 Well said , cant beat personal service , plus local retailers pays there rates to local gov. not so with intereb ! Quote
TAFKARM Posted July 9, 2017 Posted July 9, 2017 At the other end of the customer service scale - my new wife and I got evicted from our hotel last night on our wedding day! Quote
Geoffrey Carter (Buttercup) Posted July 9, 2017 Posted July 9, 2017 Just now, RussH said: At the other end of the customer service scale - my new wife and I got evicted from our hotel last night on our wedding day! You can't leave the story like that. Quote
John K Posted July 9, 2017 Author Posted July 9, 2017 4 minutes ago, Geoffrey (Buttercup) - North Yorkshire AO said: You can't leave the story like that. Agreed, come on cough up... Quote
TAFKARM Posted July 9, 2017 Posted July 9, 2017 Will write it up when I get back from honeymoon, don't want to dwell on it as it very nearly ruined the day. Thankfully @BCF was amazing. Will be wanting some advice when I get back. 1 Quote
Geoffrey Carter (Buttercup) Posted July 9, 2017 Posted July 9, 2017 Congratulations on your wedding. You are on honeymoon, get off the forum. Quote
John K Posted July 9, 2017 Author Posted July 9, 2017 I didnt clock the "last night" bit... Obviously congratulations are in order, seems you had lovely weather and a cracking moto and of couse we must mention the bride..! Hope lots of other things went well to mask the hotel fiasco. Quote
pistonbroke Posted July 10, 2017 Posted July 10, 2017 I'm thinking thin walls , squeeky beds , etc etc = complaints to management from all angles joking aside , sincerely hope that whatever the reason for eviction it was well earned Oh and congrats ! Quote
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