cast iron Posted July 27, 2012 Posted July 27, 2012 the only guy who can handle orders is on the sick and the trainee who answered the phone is unable to help...Im only in a rush for things for the weekend and was prepared to pay overnight delivery...What a way to run a business Quote
Norman Verona Posted July 27, 2012 Posted July 27, 2012 Probably caught a cold laying under a car in the wet fitting a clutch cable. 1 Quote
uk89camaro Posted July 27, 2012 Posted July 27, 2012 b*******! I ordered a part online because I couldn't get anyone to answer the phone this morning.....I too need it for early next week. Then I saw the notice about stocktake closedown for next Tuesday and Wednesday. So if it doesn't ship bt CoP Tuesday I'm b*******ed! Quote
Norman Verona Posted July 27, 2012 Posted July 27, 2012 camero, you're not that far from the factory, can't you get over and collect? Tolf, Glad someone got it. Quote
uk89camaro Posted July 27, 2012 Posted July 27, 2012 Am about an hour and 10 away, but they have just emailed me to say it will be shipped on Monday. It's alright for you boys that don't have proper jobs anymore, some of have to mix work with westfields!!! Lol Quote
Norman Verona Posted July 27, 2012 Posted July 27, 2012 I'm surprised they still close for annual stocktaking. I introduced in 1983/4 a perpetual stock taking system within our DMS (dealer management system, in other words the system dealers use). I had meetings with many accountancy firms to show how the system worked and how it was audited. They all agreed, without hesitation, to accept it in the same way they accepted an annual stock check. Quote
Boney Posted July 27, 2012 Posted July 27, 2012 Hi I have been waiting for an order of two bonnet locks that was placed before stoneleigh patience is wairing thin now Boney Quote
Andy Banks Posted July 27, 2012 Posted July 27, 2012 Probably caught a cold laying under a car in the wet fitting a clutch cable. Opps, I do hope not Quote
uk89camaro Posted July 31, 2012 Posted July 31, 2012 Hi I have been waiting for an order of two bonnet locks that was placed before stoneleigh patience is wairing thin now Boney I assume this is because they took your order with a zero stock balance, as opposed to simply poor service. I have to say, my part came as promised, this morning. Ordered last Friday. Quote
M444TTB Posted July 31, 2012 Posted July 31, 2012 This explains why I can't get hold of them 95% of the time. The one time I have some chap was going on about being a trainee and took a message for some other guy :-/ Quote
Andy Rob Posted July 31, 2012 Posted July 31, 2012 Waiting on bonnet locks for weeks too Boney. Have called Parts constantly over past 2 days, but no reply... Quote
pistonbroke Posted July 31, 2012 Posted July 31, 2012 Can't you get bonnet locks from elsewhere ? wessy's dont make 'em there only resellers Quote
FILFAN Posted July 31, 2012 Posted July 31, 2012 Seems like a ongoing problem this. You would think that a company who specialises in selling kit cars made by someone else using many parts would have a very good parts department. But I'm no business man do what do I know Quote
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