a4gom Posted January 9, 2012 Posted January 9, 2012 Recently we've had loads of trouble with out internet connection, to try and eliminate any issue internally I've moved the router and plugged it straight into the main BT socket. Previously it was connected via a 10m extension lead into our upstairs 2nd BT socket. Anyway, we could print to our printer (Dell 1320 colour laser) through wifi from all our p.c.'s / laptops no problem when it was plugged direct to the router with and ethernet cable. Now I've move the router I can no longer plug direct, I've tried connecting it to the router via a mains network adaptor but the p.c.'s can't find it. Hope that makes sense, any suggestions? Quote
Chri5 Posted January 9, 2012 Posted January 9, 2012 When your printer was plugged into your router, it would have had an ip address, do you know if the printer has a static ip address set? Quote
a4gom Posted January 9, 2012 Author Posted January 9, 2012 Nope don't know, can I check? I'll plug a laptop in via usb and see if I can find anything. Quote
Chri5 Posted January 9, 2012 Posted January 9, 2012 you wont need your laptop....if you can do a network test print from the printer (you'll have to work your way through the menus on the printer) it'll tell you if an address has been set and what it is, it'll look something like 192.168.0. if no address has been set it'll say 0.0.0.0. Quote
a4gom Posted January 9, 2012 Author Posted January 9, 2012 Printed settings sheet off and it's set manually at 10.1.1.8, i've tried to call that up in the address bar and tried to ping it but it gets no response. I can change the IP using my laptop and usb. I changed it to 10.10.10.88 but still couldn't ping it? Quote
a4gom Posted January 9, 2012 Author Posted January 9, 2012 Sorry, laptops now gone flat and no charger available, I'm on a windows 7 pc via wifi at the mo how do I find the ip address? Quote
Chri5 Posted January 9, 2012 Posted January 9, 2012 when you get your machine up and running, if you click on the start button and type CMD in the search bar and press enter. you'll get a black screen with white writing on it. type IPCONFIG and press enter and look down the screen until you see wireless network connection.. under this section you'll see ip address, subnet mask and gateway. Quote
Chri5 Posted January 9, 2012 Posted January 9, 2012 you can do the same on the machine you're on.. Quote
a4gom Posted January 9, 2012 Author Posted January 9, 2012 I've just done it from this machine, does that help, we can't print from any of the machines not just the laptop. I was only using the laptop as I can walk upstairs and plug that in via usb. Ipconfig on here returns IP192.168.1.71 Subnet 255.255.255.0 gateway 192.168.1.254 Quote
pete275 Posted January 9, 2012 Posted January 9, 2012 Your printer is on a different subnet (IP range) to the machine you're using, hence the two won't talk. Your printer is probably configured with a static address and needs changing to DHCP (or dynamic). For your computer to reach the printer, the printer will need a 192.168.1.something address, which should come automatically from the router HTH Quote
Chri5 Posted January 9, 2012 Posted January 9, 2012 yeah that helps a lot.. you need to change the ip address of your printer, it's running on a totally different range to your machine. just thought tho you plugged your laptop into the printer to see the ip address and you've got no power to it.. When you can get connection back to the printer via the usb lead, try changing your ip address on your printer to: ip address 192.168.1.80 subnet 255.255.255.0 gateway 192.168.1.254 you may need to delete the printer and re-add it onto your machine using this new address, and fingers crossed it should work.. Quote
a4gom Posted January 9, 2012 Author Posted January 9, 2012 we have just changed the router, the old one used similar numbers to the one it's set to at the moment but it didn't work with that either. I was told the printer needed a static address so all the machines could be set up to use it as it may not get the same ip address everytime it was turned on? Quote
a4gom Posted January 9, 2012 Author Posted January 9, 2012 Cheers chris, i'll get the lead from work tomorrow and give it a go. will report back then. Thanks for your help. Quote
pete275 Posted January 9, 2012 Posted January 9, 2012 Hi the printer doesn't need a static address to be found each time in my experience, you should be fine with it on DHCP The laptop and your other machines should continue to find it even if the IP address changes. I'd stick it on automatic (DHCP) and give it a whirl Quote
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