Tiger_DFT Posted August 7, 2010 Posted August 7, 2010 Hi, My Westfield has a badly sun damaged nose cone badge. I have emailed www.westfield-sportscars.co.uk trying to order one but they don't seem interested in my business. Anybody know where I can buy the following please 50mm enamel badge black only Categories > Body Fittings, Trims & Rollbars > 50mm enamel badge black only 50mm enamel badge black only I'm in Perth, Western Australia and no dealer around the corner!! Thanks for any suggestions. Cheers David Quote
johnnywiggla Posted August 7, 2010 Posted August 7, 2010 Call them and order it. They NEVER answer emails !! Quote
RedditchJay Posted August 7, 2010 Posted August 7, 2010 ditto, always ring to order or pop in the factory Quote
Mark Stanton Posted August 7, 2010 Posted August 7, 2010 QUOTE ditto, always ring to order or pop in the factory QUOTE I'm in Perth, Western Australia Thats one expensive badge Quote
combatsapph Posted August 7, 2010 Posted August 7, 2010 http://www.westfield-sportscars.co.uk/shop....ory=cat Quote
highwayman Posted August 7, 2010 Posted August 7, 2010 send me your address and i'll put one in the post to ya FOC Quote
carpetstu Posted August 7, 2010 Posted August 7, 2010 send me your address and i'll put one in the post to ya FOC Better still send your address and some airline tickets and we will deliver one to your door Quote
Guest Posted August 8, 2010 Posted August 8, 2010 I had the same problem and am also in West Oz. After some suggestions from this forum that mornings are best, I managed to contact them by phone around 11 am UK time. They were very helpful and my bits are on their way. They just need to improve on their communication skills. Regards Greg Quote
johnnywiggla Posted August 8, 2010 Posted August 8, 2010 They just need to improve on their communication skills. Regards Greg Too True ! Quote
Tiger_DFT Posted August 8, 2010 Author Posted August 8, 2010 send me your address and i'll put one in the post to ya FOC Better still send your address and some airline tickets and we will deliver one to your door That is a very kind offer and I'm really very appreciative. Doing business in the "Internet" enabled age should be simple!! My address is David Tweddle 18 Fletcher Street Applecross West Australia Australia 6153 Can I send you something? Prawns, Kangaroo skin Wallet, Boomerang? I do really appreciate your kind offer and I'm happy to pay ....it's really hard being a customer of a company that ignores it's customers!! I believe I can paypal you funds if that is an easy way for me to reimburse you. Thanks to everybody for your ideas...some not too practical...and whilst I maybe able to call them....that seems just plain dumb to me (especially for a low cost item). How hard can it be for Westfield to answer emails, or better still, set up a simple secure ordering/payment system. Right, I feel better now, I have got it out of my system. My Westfield is being painted on Monday and keen to get it looking nice and fresh...I'll post a photo of the finished article. Thanks again.... Quote
Tiger_DFT Posted August 8, 2010 Author Posted August 8, 2010 I am unable to "Contact" members due to this being disallowed for me?? Hence my non PM message. Anyway, thanks again for kind the offer to post a badge to me. Quote
Tiger_DFT Posted August 9, 2010 Author Posted August 9, 2010 send me your address and i'll put one in the post to ya FOC Hi me again! Not sure why I can't PM you. I managed to reply to the chap who offered to hand deliver!! I thinking posting the badge does make more sense. Thanks again for your offer. Cheers David Quote
bhouse Posted August 9, 2010 Posted August 9, 2010 HI David, sending PMs is restricted to paid up and registered members. You seem to have found a workaround though Quote
Tiger_DFT Posted August 9, 2010 Author Posted August 9, 2010 send me your address and i'll put one in the post to ya FOC All things come to those who wait and wait and w.... Dear Highwayman....please do not send the badge...I have cracked the maze into the Westfield company ordering dud system. I have managed to correspond with Westfield via an email address supplied by a very helpful WSCC office bearer (Emma). The Westfield employee (gavin.prosser@westfield-sportscars.co.uk) explained why their ordering system is a dud and a workaround for non UK residents...I quote :- Because our web shop is UK based (at the moment) it doesn't process orders from out side of the UK, So the email you sent me on Thursday was the first I saw of the order. The only way the order and pay pal transfer will come through would be if you put 6153 and then UK underneath it but this would automatically charge you tax. If You can email me your phone number and when it is convenient to you, I can call you for credit card details an get the badge in the post. Regards Gavin . So, if you are struggling, then the direct email address of Gavin (gavin.prosser@westfield-sportscars.co.uk) may help you...it did me. I have my badge on the way (hopefully)! Interestingly, no mention made of my various attempts over the last 2 weeks via their "Contact" web form....these must disappear into cyberspace. I reckon the Westfield company might get extra business now. Thanks again for your offer of help. David Tweddle Quote
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