Is Westfield Sportscars still in business?

[Guest]

You wouldn't know it if they are!

Have tried to contact them for some information and to purchase a RAC rollbar.

All I get is an answering machine when I ring and they do not answer emails either. Have now tried several times over about 2 weeks

Have no idea how a business continues to operate that treats its customers with such scant regard.

Anyone else having similar problems?

Any suggestions as to how to get hold of them?

Regards Greg

[leighc]

Greg - save your time and go here

Plays-Kool

[Mark (smokey mow)]

It's all about catching them at the right time, mid-morning around 11am seems to work best for me and I normally get through, lunchtime and afternoons are best avoided.

As an alternative have you seen the Plays Kool roll bar? click for linky

Edit: must type faster

[leighc]

all this free advertising eh?

[Mark Stanton]

However you will not be able to purchase an RAC/MSA compliant roll bar from them ................ their unit does not comply with current regulations                

For that try Plays Kool  

[Rednop1]

i've spoke to parts 3 times yesterday and  twice today  and even been to the factory today so i think there still in business, it's just hit or miss phoning them and  i think it just depends which way the winds blowing.

i'll did seem very busy

[Guest]

Thanks for the prompt replies guys.

The Plays school bar doesn't work for me as I want to retain my boot box and so need removable backstays.

As I am in West OZ compliance with UK race rules doesn't worry me as the RAC bar will pass muster over here for the types of events that I run the car in and I plan to mod it with a removable "Petty bar" into the left footwell

I will try some other times of the day and see if I can catch someone at Westfield.

I am hoping that someone from Westfield will read this post and tell their staff to extract the digit.

Regards Greg

[stephenh]

I've spoken to 2 different people in 2 different departments at Westfield this morning. Like has been said, you need to try at the right times.

[peterm135]

Leave a message and they will call back they did with me about an hour ago

[dombanks]

i spoke to them last week mid morninig ish, ordered some bits and they arrived the next day .... cant complain at that.

[Guest]

Left a messages - no reply.

3 emails - no reply.

If they don't want to call me they could at least email me.

I tried once before about 12 months back for something else and same result. Ended up buying alternative parts from Rally Design.

I have now dealt with several firms in the UK all of whom have given excellent & prompt service except Westfield that is.

Given that some of your replies seems to indicate that they are morning people, I will attempt another contact for that time frame.

Thanks again for all the replies.

Regards Greg

[langy]

Might sound daft, but are you dialling the correct number  

[Guest]

Might sound daft, but are you dialling the correct number  

I do believe that I have called the correct number as I get the welcome to Westfield spiel and if want x press 1 etc. Do all that and end up with an answering machine.

Very Frustrating.

[Bananaman]

Good Luck

[tkm_dave]

Strange they haven't gotten back to you, I left an answerphone message yesterday that they returned and also again today. Very helpful and efficient when they called back.

They did mention they are doing a stock-count at the moment. I know that shouldn't be used as an excuse, but it may be part of the reason.