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s**t Customer service from Westfield


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Posted

where has it cracked then in the middle of a panel ,from a hole ,on an edge ? pics would help  :t-up:

Pictures and further discussion of what and how it has happened along with the way it was fitted and by whom will be taken up with Westfield.

Soon if satisfaction is not met I will undertake an independent inspection by a certified technician to establish what has been done and what is needed to return the car to a satisfactory quality.

Further discussion as to the basis of my gripe with the factory will not be taken up on an open forum.

As for what causes stress fractures on bodywork you need to think that a Westfield travelling at speed has wind resistance on the panels subsequently putting all exposed panels to "stress" plus any securing points with  a rivet through them suffer transitional stress from the chassis. And here endeth the speach!

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Posted

As for what causes stress fractures on bodywork you need to think that a Westfield travelling at speed has wind resistance on the panels subsequently putting all exposed panels to "stress" plus any securing points with  a rivet through them suffer transitional stress from the chassis. And here endeth the speach!

not at any speed a westfield can do it wont  :bangshead: think of the race cars ,like you say better taken up with westfield than on a pubic forum

Posted
As for what causes stress fractures on bodywork you need to think that a Westfield travelling at speed has wind resistance on the panels subsequently putting all exposed panels to "stress" plus any securing points with  a rivet through them suffer transitional stress from the chassis. And here endeth the speach!

not at any speed a westfield can do it wont  :bangshead: think of the race cars ,like you say better taken up with westfield than on a pubic forum

think thats what carpetstu's trying to say and the reason he aint happy

Posted
Well I have to report good service. Yes I had some issues with incorrectly supplied components in my original order but these have been rectified and both Gavin and Dave in parts have been very helpful.
Posted

telephone call received form WSC this morning!

further updates will be made when a satisfactory conclusion has been made  :bangshead:

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