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Posted

ok that will do next question .

has anybody used fedex? i have a customer who insist! on us using fedex express to ship some glasses out to him ..

cheers  scott

My area of expertise.

Glasses? You mean drinking glasses, or spectacles?

Either way, I *strongly* advise you to tell your customer that no matter who you use to ship the glasses, be it Fedex, UPS, DHL or whoever, that you tell your customer that glass/items containing glass is/are uninsurable during transit. IE, it is shipped entirely at his own risk. The best way to mitigate that risk is to get the customer to book the shipment himself with his preferred supplier using his credit card, then come to some arrangement ove the pricing/costs. Make sure you pack the item *really well* because if it does break, the first question will be "How was it packaged?" Any hint of negligence will mean you'll be coughing up for the cost of replacement, plus the cost of shipping, *plus* the cost of shipping the replacement.

I do my best to avoid shipping items made of glass no matter how much money the customer says they are willing to pay, 'cos 99 times out of 100, it just ain't worth it...

Next hoop to jump through will be import duties, so tell me where it's going, how much it's valued at and I'll see if I can help your punter avoid a nasty surprise when the FedEx man turns up...

Posted

ohh. maybe you can help me with this too blatters.

I have to ship a package to Vancouver.

12kg, 1m x 20cm x 25cm

Whats the best job? freight with an airline

Fedex, ups, royal mail......

C h e a p e s t  ;)

Posted
What is the item, what's it's value for insurance purposes, and is it for temporary or permanent export?
Posted

its promotional material that i used at the bike show. it belongs to Intrawest (the company that own whistler mountain)

its is a 1m wide roller display banner.. probably worth iro 200quid

so it snot export per say.. more a return to owner

Posted

If it's in a hard case of some sort, or a purpose built bag (we ship simialr stands/roller banners in special cordura bags) then I would think it'd be around 40 to 50 quid to ship, although we don't ship much to Canada at all so that's a top of the head guess based on what I pay for North America. Oh, and what I pay attracts a decent discount...

There won't be any customs duty as you'll have to complete a commercial invoice for shipping/customs, on which you'll declare it's Canadian property being returned to it's owners... simple bread and butter stuff for me...

Posted
From an inside perspective (i've worked for FedEx, UPS, Lynx and another I forget which one) they're all crap.
Posted
its promotional material that i used at the bike show. it belongs to Intrawest (the company that own whistler mountain)

its is a 1m wide roller display banner.. probably worth iro 200quid

so it snot export per say.. more a return to owner

Jonnyboy,

I'm in the exhibition industry and we use TNT to send stuff like that and even at times entire shipping containers worldwide, and have never had any problems.

I'd recommend them.

Posted

tnt are 200quid, nearly twice as much as fedex/ups/royal mail..

4 times as much as blatters.. who i have no idea which company he works with/for.

the question is, was it worth having the stuff at the show?!?

its probably best if i fly out to canada for a week with it ;)

now how do I get that one okay'd by the GF :p

Posted

aside from blatters , so far royal mail is cheapest at 100.

support your local post office !

Posted

ok that will do next question .

has anybody used fedex? i have a customer who insist! on us using fedex express to ship some glasses out to him ..

cheers  scott

My area of expertise.

Glasses? You mean drinking glasses, or spectacles?

Either way, I *strongly* advise you to tell your customer that no matter who you use to ship the glasses, be it Fedex, UPS, DHL or whoever, that you tell your customer that glass/items containing glass is/are uninsurable during transit. IE, it is shipped entirely at his own risk. The best way to mitigate that risk is to get the customer to book the shipment himself with his preferred supplier using his credit card, then come to some arrangement ove the pricing/costs. Make sure you pack the item *really well* because if it does break, the first question will be "How was it packaged?" Any hint of negligence will mean you'll be coughing up for the cost of replacement, plus the cost of shipping, *plus* the cost of shipping the replacement.

I do my best to avoid shipping items made of glass no matter how much money the customer says they are willing to pay, 'cos 99 times out of 100, it just ain't worth it...

Next hoop to jump through will be import duties, so tell me where it's going, how much it's valued at and I'll see if I can help your punter avoid a nasty surprise when the FedEx man turns up...

they are sunglasses oakley's  :D  :D and they are going to indonesia  :D

Posted
they are sunglasses oakley's  <!--emo&:D  :D and they are going to indonesia  :D

Just broke my 'Fives'  :down:

Posted

ok that will do next question .

has anybody used fedex? i have a customer who insist! on us using fedex express to ship some glasses out to him ..

cheers  scott

My area of expertise.

Glasses? You mean drinking glasses, or spectacles?

Either way, I *strongly* advise you to tell your customer that no matter who you use to ship the glasses, be it Fedex, UPS, DHL or whoever, that you tell your customer that glass/items containing glass is/are uninsurable during transit. IE, it is shipped entirely at his own risk. The best way to mitigate that risk is to get the customer to book the shipment himself with his preferred supplier using his credit card, then come to some arrangement ove the pricing/costs. Make sure you pack the item *really well* because if it does break, the first question will be "How was it packaged?" Any hint of negligence will mean you'll be coughing up for the cost of replacement, plus the cost of shipping, *plus* the cost of shipping the replacement.

I do my best to avoid shipping items made of glass no matter how much money the customer says they are willing to pay, 'cos 99 times out of 100, it just ain't worth it...

Next hoop to jump through will be import duties, so tell me where it's going, how much it's valued at and I'll see if I can help your punter avoid a nasty surprise when the FedEx man turns up...

they are sunglasses oakley's  <!--emo&:D  :D and they are going to indonesia  :D

Send 'em international registered, and insure 'em for the correct amount. It's a no brainer. Sending them by courier means customs and the baggage handlers will know what they are from the description on the commercial invoice. It only needs one light fingered oik and they're gone. You have a *much* better chance of them slipping through un-noticed if you send 'em by post, BUT make sure you use a service that will insure them, and where they have to be signed for on arrival.

Jonnyboy, PM me or e-mail me.

As for what Scruffy says, I can only concur. Our criteria for choosing an international shipper is driven almost solely by price, because they really are all very average as far as their customer service goes. My company spends around a hundred grand a year on international couriers, so you think they'd want the business :bangshead:

Posted

Just broke my 'Fives'  

speak to oakley.. i broke my 6 year old fives.. they gave me a $45 usd credit!

pays for another pair of lenses for my half jackets :)

Blatman, you have mail

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