Blatman Posted April 19, 2005 Posted April 19, 2005 ok that will do next question .has anybody used fedex? i have a customer who insist! on us using fedex express to ship some glasses out to him .. cheers scott My area of expertise. Glasses? You mean drinking glasses, or spectacles? Either way, I *strongly* advise you to tell your customer that no matter who you use to ship the glasses, be it Fedex, UPS, DHL or whoever, that you tell your customer that glass/items containing glass is/are uninsurable during transit. IE, it is shipped entirely at his own risk. The best way to mitigate that risk is to get the customer to book the shipment himself with his preferred supplier using his credit card, then come to some arrangement ove the pricing/costs. Make sure you pack the item *really well* because if it does break, the first question will be "How was it packaged?" Any hint of negligence will mean you'll be coughing up for the cost of replacement, plus the cost of shipping, *plus* the cost of shipping the replacement. I do my best to avoid shipping items made of glass no matter how much money the customer says they are willing to pay, 'cos 99 times out of 100, it just ain't worth it... Next hoop to jump through will be import duties, so tell me where it's going, how much it's valued at and I'll see if I can help your punter avoid a nasty surprise when the FedEx man turns up... Quote
JonnyBoy Posted April 19, 2005 Posted April 19, 2005 ohh. maybe you can help me with this too blatters. I have to ship a package to Vancouver. 12kg, 1m x 20cm x 25cm Whats the best job? freight with an airline Fedex, ups, royal mail...... C h e a p e s t Quote
Blatman Posted April 19, 2005 Posted April 19, 2005 What is the item, what's it's value for insurance purposes, and is it for temporary or permanent export? Quote
JonnyBoy Posted April 19, 2005 Posted April 19, 2005 its promotional material that i used at the bike show. it belongs to Intrawest (the company that own whistler mountain) its is a 1m wide roller display banner.. probably worth iro 200quid so it snot export per say.. more a return to owner Quote
Blatman Posted April 19, 2005 Posted April 19, 2005 If it's in a hard case of some sort, or a purpose built bag (we ship simialr stands/roller banners in special cordura bags) then I would think it'd be around 40 to 50 quid to ship, although we don't ship much to Canada at all so that's a top of the head guess based on what I pay for North America. Oh, and what I pay attracts a decent discount... There won't be any customs duty as you'll have to complete a commercial invoice for shipping/customs, on which you'll declare it's Canadian property being returned to it's owners... simple bread and butter stuff for me... Quote
scruffythefirst Posted April 19, 2005 Posted April 19, 2005 From an inside perspective (i've worked for FedEx, UPS, Lynx and another I forget which one) they're all crap. Quote
MAT1800 Posted April 20, 2005 Posted April 20, 2005 its promotional material that i used at the bike show. it belongs to Intrawest (the company that own whistler mountain) its is a 1m wide roller display banner.. probably worth iro 200quid so it snot export per say.. more a return to owner Jonnyboy, I'm in the exhibition industry and we use TNT to send stuff like that and even at times entire shipping containers worldwide, and have never had any problems. I'd recommend them. Quote
JonnyBoy Posted April 20, 2005 Posted April 20, 2005 tnt are 200quid, nearly twice as much as fedex/ups/royal mail.. 4 times as much as blatters.. who i have no idea which company he works with/for. the question is, was it worth having the stuff at the show?!? its probably best if i fly out to canada for a week with it now how do I get that one okay'd by the GF Quote
JonnyBoy Posted April 20, 2005 Posted April 20, 2005 aside from blatters , so far royal mail is cheapest at 100. support your local post office ! Quote
chalky Posted April 20, 2005 Author Posted April 20, 2005 ok that will do next question .has anybody used fedex? i have a customer who insist! on us using fedex express to ship some glasses out to him .. cheers scott My area of expertise. Glasses? You mean drinking glasses, or spectacles? Either way, I *strongly* advise you to tell your customer that no matter who you use to ship the glasses, be it Fedex, UPS, DHL or whoever, that you tell your customer that glass/items containing glass is/are uninsurable during transit. IE, it is shipped entirely at his own risk. The best way to mitigate that risk is to get the customer to book the shipment himself with his preferred supplier using his credit card, then come to some arrangement ove the pricing/costs. Make sure you pack the item *really well* because if it does break, the first question will be "How was it packaged?" Any hint of negligence will mean you'll be coughing up for the cost of replacement, plus the cost of shipping, *plus* the cost of shipping the replacement. I do my best to avoid shipping items made of glass no matter how much money the customer says they are willing to pay, 'cos 99 times out of 100, it just ain't worth it... Next hoop to jump through will be import duties, so tell me where it's going, how much it's valued at and I'll see if I can help your punter avoid a nasty surprise when the FedEx man turns up... they are sunglasses oakley's and they are going to indonesia Quote
cidersurfer Posted April 20, 2005 Posted April 20, 2005 they are sunglasses oakley's <!--emo& and they are going to indonesia Just broke my 'Fives' Quote
Blatman Posted April 20, 2005 Posted April 20, 2005 ok that will do next question .has anybody used fedex? i have a customer who insist! on us using fedex express to ship some glasses out to him .. cheers scott My area of expertise. Glasses? You mean drinking glasses, or spectacles? Either way, I *strongly* advise you to tell your customer that no matter who you use to ship the glasses, be it Fedex, UPS, DHL or whoever, that you tell your customer that glass/items containing glass is/are uninsurable during transit. IE, it is shipped entirely at his own risk. The best way to mitigate that risk is to get the customer to book the shipment himself with his preferred supplier using his credit card, then come to some arrangement ove the pricing/costs. Make sure you pack the item *really well* because if it does break, the first question will be "How was it packaged?" Any hint of negligence will mean you'll be coughing up for the cost of replacement, plus the cost of shipping, *plus* the cost of shipping the replacement. I do my best to avoid shipping items made of glass no matter how much money the customer says they are willing to pay, 'cos 99 times out of 100, it just ain't worth it... Next hoop to jump through will be import duties, so tell me where it's going, how much it's valued at and I'll see if I can help your punter avoid a nasty surprise when the FedEx man turns up... they are sunglasses oakley's <!--emo& and they are going to indonesia Send 'em international registered, and insure 'em for the correct amount. It's a no brainer. Sending them by courier means customs and the baggage handlers will know what they are from the description on the commercial invoice. It only needs one light fingered oik and they're gone. You have a *much* better chance of them slipping through un-noticed if you send 'em by post, BUT make sure you use a service that will insure them, and where they have to be signed for on arrival. Jonnyboy, PM me or e-mail me. As for what Scruffy says, I can only concur. Our criteria for choosing an international shipper is driven almost solely by price, because they really are all very average as far as their customer service goes. My company spends around a hundred grand a year on international couriers, so you think they'd want the business Quote
JonnyBoy Posted April 20, 2005 Posted April 20, 2005 Just broke my 'Fives' speak to oakley.. i broke my 6 year old fives.. they gave me a $45 usd credit! pays for another pair of lenses for my half jackets Blatman, you have mail Quote
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