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Can't open adobe files


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Posted

I have my work emailed to me in adobe pdf format last friday I could not open the file on my pc.I destalled v5 of reader and install v6.still no good when I click on my attachment to open it I get this message "can't create file:  pdf.Right-click the folder you want to create the file in and then click properties on the shortcut menu to check your permissions for the folder"

what the devil does that mean???????????????

Tried following that instruction but it does not make sense.

The sent file has no problem cause I forward on to a mate who opens it and tells me what my work is.

Any Ideas

Barry ???

Posted

Running windows me have had no problems before have been using this method for 2 yrs then all of a sudden problems.

Posted

I had a similar problem a while ago.  I found that if I saved the file to my hard drive instead of trying to open it, and then opened the saved document, it worked.  Worth a try  ???

Posted

I get the message if I try to save the attachement also.

???

Posted

Barry

Really, which version of Windows (95, 98, ME, NT4, 2000, XP) ? The 32bit OS's (the last 3) can have permissions on folders which prevent new files from being created.

Have you run out of disk space ? (use My Computer or Windows Explorer to see how much free space is available. When you open a .pdf file Acrobat tries to create a temporary file, there may not be enough space for it

Posted
Running windows me have had no problems before have been using this method for 2 yrs then all of a sudden problems.

Windows ME. I should have put a full stop after me then a capital H for have.

I have 18gb hard drive with 11gb used

256 mg ram

Posted

I thought our collective were all IT geniuses. Obviouslly not.

Help anybody

Barry

???

Posted

You wanted IT geniuses, you got Mrs Westy.

I guess today is just not your lucky day  :D

Sorry I can't help you, I did try  ???

Posted

Try to start acrobat reader first and then open the pdf-file (archive-open) from the program. If that works your a.r is drunk  :D

If it works remove the a.r in "add/remove" under the control panel and then reinstal again

just a little tip.

Conco

Posted

Its probably been created in a newer version of Acrobat than the one you have on your desktop, best thing to do is to upgrade your version to the latest (acrobat reader 6 go here for the latest version and follow the steps http://www.adobe.com/products/acrobat/readstep2.html) they may have also locked the document so it cannot be altered/saved. If its not sensitive send it over to me and Ill convert it for you...

Posted

Problem now solved.New bigger hard drive deleated ME crap installed XP bought new 17" TFT jobs a good un!!!!!

Barry :)

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