DickieB Posted November 11, 2004 Posted November 11, 2004 I've just installed Norton AntiVirus 2005 and my computer has virtually stopped. Seeing as my wife works from home on it all day, I am now very unpopular and in need of help please. I have 80 Gb hard drive which is 80% free, and 128 Mb of RAM (no idea what sort). It has an Intel Pentium 4, 2.0 Ghz. I have a feeling you will laugh at my RAM size and tell me to get some more. If so, how much, and where from (cos like banks, you can't phone your local PC World anymore ) Are there any tests I can do to see what is wrong? Thanks Dickie Quote
Mark Stanton Posted November 11, 2004 Posted November 11, 2004 You'll need at least 256 of ram - The IT guys will be along shortly Most of the current anti virus software slows down PC's not just Norton Blame the idiots writing the virusssssss Quote
DickieB Posted November 11, 2004 Author Posted November 11, 2004 It's actually Norton Internet Security - which has AV, firewall, anti-spam. It recommends 96MB of RAM Quote
VX2L16V Posted November 11, 2004 Posted November 11, 2004 Should be fine with 128mb ram dickie if its win2000 or xp run task manager (ctrl-shift-esc) click processes tag at top click cpu twice - highest cpu usage at top & see whats eating it all... If you had any other av software on there ie mcafee, make sure that's fully uninstalled. Virus scanners don't generally live happily with each other. Quote
pete g Posted November 11, 2004 Posted November 11, 2004 when not connected to net ,just turn it off. cant get virus from your own machine,remember to put it back on .when needed. short term fix sounds like something not 100% right with it. Quote
PeterOz Posted November 11, 2004 Posted November 11, 2004 Apart from saying buy a Mac, I can't help you Dickie Although, if you need more memory try here: Memory supplier I've bought from them recently, good next day service and they do memory for those funny old windoze devices...... Quote
DickieB Posted November 11, 2004 Author Posted November 11, 2004 VX2L16V - tried your CPU thing. Something called "System Idle Process" is using 90+ all the time. Does this help? Quote
VX2L16V Posted November 11, 2004 Posted November 11, 2004 check the mem usage as well then...same way as above system idle process 90% means 90% free cpu, that's a good thing! Quote
Leon B Posted November 11, 2004 Posted November 11, 2004 there was a problem with previous versions, symproxy.exe was eating up porcessor. Check Task Manager to see if thats happening. There is a fix but just uninstalled it and put Sophos antiviurs along with Zonealrm on instead. Search the web for the fix. Quote
DickieB Posted November 11, 2004 Author Posted November 11, 2004 Top is ccApp.exe on about 20 Mb then SVCHOST.exe on 7 Mb and ccSetMgr.exe on 7 Mb The thing at the bottom says Commit Charge 328000K/393640K - fluctuates a bit but is around 328000K if that helps! Quote
VX2L16V Posted November 11, 2004 Posted November 11, 2004 ccApp.exe, ccSetMgr.exe they are both norton... svchost is winXP normal Is norton doing a full system scan at the moment? that would slow you up quite a bit Quote
DickieB Posted November 11, 2004 Author Posted November 11, 2004 I've not asked it to do a full scan, but I'm just checking to see if it is doing it by itself (could take me a while to find out). Problem is permenent though - wife has been on it all day (no idea how she has the patience - it is diabolical) Many thanks for all your advice by the way - meant to say it about 10 posts ago! Quote
DickieB Posted November 11, 2004 Author Posted November 11, 2004 It has taken 30 mins to scan the first 16000 files. I could be here a while. Quote
VX2L16V Posted November 11, 2004 Posted November 11, 2004 Sorry, had to pop out... was the scan already running or did you start it? Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.