Trial membership renewed but I’ve bought full membership

[Vorix]

My trial membership renewed but I have already bought full membership. Can this be refunded? How do I cancel this auto renewal process? Thanks

[Ian Kinder (Bagpuss) - Joint Peak District AO]

@Mathew Vernon - Membership Secretary can you help ? 

[Mathew Vernon - Membership Secretary]

Thanks Ian. I’ll look into this @Vorix and come back to you

[Captain Colonial]

@Vorix and @Mathew Vernon - Membership Secretary I’ve sorted it out, backstage error.  A refund of £10 should come through in 4-5 working days, and I’ve added the 30 days you were due from your existing 60 day package to your annual membership package, taking you to 20 October 2026.