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Router Help


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Posted

Just installed  my router/Firewall (Speedtouch 540) I get on to the web but can't  S&R my emails getting error code 797

which I think its saying can't see the modem.Plus I only can see curtain avatars  on the WSCC site

Running BT broadband, BTopenworld email account and  MS Outlook any help please

Cheers chaps

Buzz

Posted

Plus I only can see curtain avatars  on the WSCC site

The avatars site goes down every Saturday morning for backup. It could just be that.

And who would have curtains for their avatar anyway ???

Andy

Posted

Make sure that your email software (outlook express?) is using the boardband connection, it may still be using the dial-up.  Thia can be changed in the tools menu either accounts or connention option.

HTH

Neil

Posted

Also.... Make sure you've got the relevant ports open on your firewall.

80 & 8080 - for normal web access (HTTP).

443 - For secure web (HTTPS)

25 - E-Mail (SMTP)

There's a couple more but I'm still recovering from the rugby (Cymru Am Byth) :D

The other thing you can do is enable logging on the firewall and that way you can check to see if it's the firewall that's bu&&ering things.

HTH

Mark.

Posted
more likely to be pop3 account so port 110 needs to be open
Posted
There's a couple more but I'm still recovering from the rugby (Cymru Am Byth) :D

Errrr....not today they weren't...

Cymru distinctly dim byth.

Andy

Posted

Well.... I thought they put up a fairly good fight. Still plenty of room for improvement (obviously.... They lost... :( ) but it was worth it to see the looks on the cocky England supporters in the pub I was in. :D

For a while it was very subdued other than the noise come from a handful of Welsh supporters... :p  For a while, there was also a strong smell of fear in the air... ;)

M

Posted

Missing Avatars and other web graphics can be caused by

Norton Internet Security settings......

Go to the NIS privacy control, and untick

'enable browser privacy'

and the missing avatars should return..... well mine did.....

GJM

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