ACW Posted June 17, 2022 Share Posted June 17, 2022 Who are people using for insurance nowdays and any recomendations? Ive been trying to get a quote off @A-Plan Insurance THATCHAM but without luck all week. Unfortunately it seems thay have put in place internal process that make it very difficult to get a specialist kit car quote if your an existing high net value customer. I filled in the online request for a call last wekeend. Thatcham rang me on Monday morning promptly - great - I can get it sorted now. Bloke says I can see your an existing client - yes I say so this should be simple as nothing changed in my details. Ah says bloke, but since you have a high net worth policy with us, we have to refer you to Wilmslow brnach who mange you. Do you have their number...... Ok - i was ready to buy a service, but he let me ring them instead. Will they be able to deal with a kit car I ask hoping this might allow the chap to quote me and get one with life - alas not - Oh yes says he. so I rang Wilmslow, chap there says oh kit car - we will have to see if we can add that to your existing policy. Well i dont want to do that I want a specialist policy. Oh I need to ask someone, but there on the phone. I;ll get them to call you back.We confirmed details and that was the last I heard. Im sure A-plans internal process to avoid competing with themselves is necessary but why limit a customer who wants to buy something by putting up obstructions to a sale in this day and age? So who can I ring tomorrow am (bearing in mind its a saturday), chat for a bit, pay some money and be covered? Quote Link to comment Share on other sites More sharing options...
Quinten Posted June 17, 2022 Share Posted June 17, 2022 @AIB Insurance... moved (nearly) all my policies to them 1 Quote Link to comment Share on other sites More sharing options...
Benrobson2999 - Kent AO Posted June 17, 2022 Share Posted June 17, 2022 A plan two years running. Top service and price 1 Quote Link to comment Share on other sites More sharing options...
Dave Eastwood (Gadgetman) - Club Chairman Posted June 17, 2022 Share Posted June 17, 2022 I have the Sigma with AiB, been very helpful to deal with, no issues. But the other cars are with A Plan. @A-Plan Insurance THATCHAM Carlie, can you help? 1 Quote Link to comment Share on other sites More sharing options...
Rhett Turner - Black Country AO Posted June 17, 2022 Share Posted June 17, 2022 I moved to Adrian Flux just over 12 months ago, I wanted to add my 27 year old son who drives the westi on track days and has a customised MX5. A plan wanted almost double to add him, AIB were very competitive but AF beat both by quite a margin. When the renewal came through this year I half expected it to have gone up loads but no, a small, expected and acceptable increase so stayed with them. Quote Link to comment Share on other sites More sharing options...
Labrat Posted June 18, 2022 Share Posted June 18, 2022 It was a toss up between A Plan and AIB last time. The quotes were pence apart but AIB reduced their further so I went with them (to be fair A Plan then offered to match AIB but I had already said yes to AIB at that point). Not had a problem with either company. Adrian Flux and Footman James have both been competitive in the past as have Frank Pickles. Quote Link to comment Share on other sites More sharing options...
ACW Posted June 18, 2022 Author Share Posted June 18, 2022 So i rang thatcham again this morning and spoke to the helpful Hannah and said I didnt want to be refered to the private client at Wilmslow. She took a load of details and all sorted. 3 Quote Link to comment Share on other sites More sharing options...
Sean Walsh Posted June 18, 2022 Share Posted June 18, 2022 A-plan all day long.Thatcham branch. Great service and nice folks. Sean 1 Quote Link to comment Share on other sites More sharing options...
Howden Insurance - Specialist Vehicle Posted June 19, 2022 Share Posted June 19, 2022 Sorry you got passed around ACW, I will have a word! Glad you got it sorted 1 1 Quote Link to comment Share on other sites More sharing options...
ACW Posted June 23, 2022 Author Share Posted June 23, 2022 Thanks - It was that internal process that wasnt helpful and further more didnt make me feel like a "Private Client" or whatever special term you use - I hate those clasifications in businesses as better to treat everyone special - which has always been my experience previously from when I first walked into the Worcester branch to insure my first motorcycle. Quote Link to comment Share on other sites More sharing options...
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