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Renewing Early - New Renewal Anniversary?


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Posted

If renewing early, as I've done (basically I renewed last week when I received the reminder,  but my membership doesn't expire until June), the renewal confirmation email tells me that I'm now a member for the next 12 months. Have I lost out on a month membership or does the system honour my previous renewal date? 

 

Hope this makes sense..

Posted

Hi Rab, no your good, I've looked "back-office" and your new renewal date is 16/06/2021 so it is adding it from the old expiry date. (It's not at all obvious from the paid-invoice though, I must admit. I did have to dig a bit to find the relevant bit!!

  • Like 1
Posted
21 minutes ago, Dave Eastwood (Gadgetman) - Club Secretary said:

Hi Rab, no your good, I've looked "back-office" and your new renewal date is 16/06/2021 so it is adding it from the old expiry date. (It's not at all obvious from the paid-invoice though, I must admit. I did have to dig a bit to find the relevant bit!!

I asked this same question when I last renewed. I agree it isn't obvious, maybe the invoice could be changed to reflect this?

  • Like 1
Posted
29 minutes ago, Dave Eastwood (Gadgetman) - Club Secretary said:

Hi Rab, no your good, I've looked "back-office" and your new renewal date is 16/06/2021 so it is adding it from the old expiry date. (It's not at all obvious from the paid-invoice though, I must admit. I did have to dig a bit to find the relevant bit!!

Cheers Dave, thanks for your prompt attention 👍

  • Like 1
Posted

No worries!

Posted
8 minutes ago, TableLeg said:

I asked this same question when I last renewed. I agree it isn't obvious, maybe the invoice could be changed to reflect this?

 

Ah, one for Chris, I suspect!

Posted
18 minutes ago, Dave Eastwood (Gadgetman) - Club Secretary said:

 

Ah, one for Chris, I suspect!

Nooooooooooooooooooo 🤣

  • Haha 2
Posted
On 20/05/2020 at 12:33, TableLeg said:

I asked this same question when I last renewed. I agree it isn't obvious, maybe the invoice could be changed to reflect this?

 

On 20/05/2020 at 12:41, Dave Eastwood (Gadgetman) - Club Secretary said:

 

Ah, one for Chris, I suspect!

 

On 20/05/2020 at 13:00, Chris King - Webmaster and Joint North East AO said:

Nooooooooooooooooooo 🤣

 

There is a way to do it, but it involves delving into the Language settings backstage - been there, done that while I was MemSec.  It takes all of about two minutes... once you’ve searched for two hours. :( 

Posted
On 20/05/2020 at 12:41, Dave Eastwood (Gadgetman) - Club Secretary said:

 

Ah, one for Scott, I suspect!


fixed that for you 👍

  • Haha 1
Posted
14 minutes ago, Chris King - Webmaster and Joint North East AO said:


fixed that for you 👍


:swear: :swear: :swear:

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