westfield brake discs

[The Cheese]

just been on westfield parts shop to get some new front brake discs £27 plus vat each which I suppose is expensive  ,so I go to pay for them to be sure of getting the right ones and not trying to find out where to get them elsewhere and the postage was £65 apparently they weigh 40kgs HELLO WHOS WEIGHING THEM

come on westfield surely if you sort things like that out you would sell more !!

[Rory's Dad]

Get yourself round to the local parts shop - provided you're after some plain ones! 

[Dave Eastwood (Gadgetman) - Club Chairman]

Westfield are aware of issues with the carriage on the Parts Web Shop; there are anomalies that for various reasons are a bit harder to sort than just tweaking a setting. They are looking in to it behind the scenes I believe, but it's not just a quick/simple fix.

If in doubt, just phone the order through, then you'll get the right rate. They know it's not ideal, but it does seem to be a common issue, I know Caterham, infamously have a similar problem.

Or, of course, you could just buy local, as Martyn said.

[thebutler]

As Dave says, this has been an issue for some time, at least over a year. 

I wanted a set of Protech shocks, they came in at 20+ kilos and £45. I phoned up instead and got it adjusted.

Not we convenient as an online order, but may be worth it if there's a deal on, as there was in my case.

[Westfield Chesil Limited]

This is an issue I'm aware of and mentioned upon me starting with the company. Myself and management are looking for a resolution to the issue.

I've tried back end to fix it however unfortunately it isn't a quick fix. The postage is calculated on each individuals items volumetric weight, similar process used by air freight companies. We have requested help to resolve this issue. once we have a fix it will be implemented. I do not have a confirmed date.

In the meantime, please call or email. If something is wrong myself or a colleague can manually override and amend.

Regards

Patrick