Stuart Posted April 7, 2015 Share Posted April 7, 2015 2 x 2 disk Readynas here but everything backed up - the irreplaceable stuff twice. And one of those goes off site whenever I do. My Netgears have performed perfectly over a few HD failures Quote Link to comment Share on other sites More sharing options...
John Williams (Panda) - Joint Manchester AO Posted April 8, 2015 Share Posted April 8, 2015 i have a synology at the house for music & films and all files/photos saved in dropbox Quote Link to comment Share on other sites More sharing options...
Tim Reid Posted April 8, 2015 Author Share Posted April 8, 2015 Thank you John (Panda) for giving me a call last night and speaking again today. Thank you to everyone who has inputted. I'm going to try the software suggested by John then, if not successful, bite the £1,000-£2,500 bullet and send the disks off to Kroll Ontrack. I love this club, so supportive in another hour of need and this time it's not even Westfield related! 1 Quote Link to comment Share on other sites More sharing options...
Tim Reid Posted April 13, 2015 Author Share Posted April 13, 2015 Well after 4 different software recovery tools and scanning the disk for three days 24 hours per day I have given up. I have just got home after leaving work early to do the 3 hour round trip to drop the drives off at Kroll Ontrack. Fingers crossed they can get the data from either the working disk which was re initialised or the failed disk. Quote Link to comment Share on other sites More sharing options...
John K Posted April 18, 2015 Share Posted April 18, 2015 Any news..? Quote Link to comment Share on other sites More sharing options...
Tim Reid Posted April 20, 2015 Author Share Posted April 20, 2015 I got the following on Friday afternoon: "I have heard back from the Clean Room Engineer this morning, unfortunately the news is not positive. One drive we imaged 100%, the other drive was suffering from Severe Physical Media Damage (damage to the platters where the data is stored) and as a result we could not image this drive at all. As this is a RAID 0 stripe set, having one drive missing will mean that the recovery will be extremely poor as data is striped across both drives. The engineer is looking at what, if anything, we can get from the one remaining disk." I have asked them to double check the RAID-0 comment because although I have failed to create adequate back-ups I'm very confidant that I had a mirrored RAID... either RAID-X (the standard created by the Netgear NAS) or RAID-1... I spent the last three years of owning the NAS telling friends and family how clever the box is to be creating a mirrored copy. Quote Link to comment Share on other sites More sharing options...
dhutch Posted April 21, 2015 Share Posted April 21, 2015 I am also watching this closely as I am about to get a NAS drive (parents have had one for ages) to get away from the slightly ad-hoc collection of desktops, laptops and usb hdd's to a more organised back up. Daniel Quote Link to comment Share on other sites More sharing options...
Tim Reid Posted April 22, 2015 Author Share Posted April 22, 2015 Final email: "We have now completed the diagnosis on your device, sadly, we were unable to recover any data from the drives. As one of the drives was closed out as irrecoverable, we were unable to find any of the data structures on the device meaning there were no file records remaining. We ran a search for raw data but again nothing came back. Sorry for the bad news in the case, please let me know what you would like us to do with your drive." Quote Link to comment Share on other sites More sharing options...
Steven Thorne Posted April 22, 2015 Share Posted April 22, 2015 That's really bad news Tim you must be so disappointed. Quote Link to comment Share on other sites More sharing options...
TableLeg Posted April 22, 2015 Share Posted April 22, 2015 Sorry to hear that Tim, I share your pain Quote Link to comment Share on other sites More sharing options...
Tim Reid Posted April 22, 2015 Author Share Posted April 22, 2015 Yeah, it's petty annoying. I thought I was covered by the two disk NAS. WRONG! I hoped that throwing thousands of pounds at a data recovery company might get something back. WRONG! I have a DVD backup of photos but the last one was made in 2007 so I have nothing of the life of my two children. We are going to contact all our friends and family and collect what they have to piece some of it together. Quote Link to comment Share on other sites More sharing options...
dhutch Posted April 23, 2015 Share Posted April 23, 2015 What a real b*******. Really feel for you, and anyone else caught in the same boat. I would love to say I am in a better place, but other than not having two children to have photos of, most of my photos are on the hard disk of a single desktop computer I haven not turned on for a year, and the others are on the current desktop which has a much smaller solid-state disk. My backup portable usb drive failed a about 18months ago, and nothing from the old desktop has, as yet, made it onto the new usb drive. Daniel Quote Link to comment Share on other sites More sharing options...
Mattt Posted April 28, 2015 Share Posted April 28, 2015 No auto backups that you didn't realise from say Dropbox or anything like that? Were they phone photos or digital cam? Quote Link to comment Share on other sites More sharing options...
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