bhouse Posted August 14, 2014 Author Posted August 14, 2014 I think Iain M had the right approach... Quote
WestyNottm Posted August 14, 2014 Posted August 14, 2014 In the past, when I have had to change details on a policy, I have asked the broker/insurer to either waive the admin fee or to discount it off when the time comes to renew the policy as a way to keep my business. If they refuse I simply move my business elsewhere when the policy expires. In my opinion, that is the least they can do to retain my loyalty as a customer. Quote
wiggywoo Posted August 14, 2014 Posted August 14, 2014 They just knocked the admin of for me to beat the quote from my previous insurer well happy thank you A plan Quote
Nemesis Posted August 14, 2014 Posted August 14, 2014 I've got my SEiGHT insured with Adrian Flux...... when I changed my reg number I was expecting a £££ sting...... but not a farthing was charged..... a real result! Quote
bhouse Posted August 15, 2014 Author Posted August 15, 2014 They just knocked the admin of for me to beat the quote from my previous insurer well happy thank you A plan There y'go. New customer: "No charge for that small change, Sir!" Existing customer: "That's £30 increased premium, plus insurance tax, plus £25 admin fee, Sir..." Quote
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