Here we go again... PayPal!

[Norman Verona]

I get an email from Paypal France telling me my registered credit card has expired, which it has. I need to click on the link to update it. Rather than do that, for security reasons, I log on to www.paypal.fr.

 

I will not accept my password so I click "forgotten password".

 

Email arrives and I follow instructions. Reset the password and the security questions. Get logged in and after a minute or so searching find my details. 

 

They're my UK details!

 

After a bit of cursing, which I can't reproduce here, I use the link on the original email and log on. My UK details again.

 

 

To hell with Paypal they can swing from now on.

[Captain Colonial]

I look forward to you renewing your membership with interest.

[Norman Verona]

Scott, my UK paypal is OK but I have to have a French paypal account as well to buy off ebay France. This is because they can't manage to accept a UK card registered to a French address. So I change my credit card address to a UK address and my ebay purchases from the UK are now OK.

 

But then my purchases from France won't work so I use my Carte Bancaire And all is well. That card has just beenj renewed and needs the new expiry dates entering. It was this I was trying to do.

[Nick Algar - Competition Secretary]

Norman,

 

I presume you are using 2 different email address and 2 eBay names as well ?

 

Might help to keep them completely seperate.

[7sRWild]

Oooh for gods sake...don't confuse him!

[peet]

Just a general note about paypal - if they email asking for any personal details from you password/bank details etc they will always address you with your name not 'dear customer' etc anything else is a scam.

[Captain Colonial]

Oooh for gods sake...don't confuse him!

 

Why not?  He's entertaining when he's confused.

[Terry Everall]

I have no sympathy

If you go live in France you have to take the consequences

C'est la vie

[Norman Verona]

Terry, I wasn't looking for sympathy, just reporting the stupidity of PayPal. Like when I lost my credit card. To enter a new credit card number you have to enter the old number as proof it's you. I gave up in the end and opened a new account.