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Showing results for tags 'a tale of 3 well dressed ladies'.
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I like my 3 litre Diesel Audi A4 so much that I try to maintain it with genuine parts where I think it's important, the gearbox oil and filter being important things, so genuine Audi parts and Oils please (I know AUDI don't make them but they also don't intentionally sell counterfeit stuff either) I've often wondered at what point I'd call time on AUDI's poor customer service and at what point I'd get the dummy out about cost..... Well it finally happened today, AUDI Birmingham, enter via the showroom, past the reception desk complete with no less than 3 nicely dressed ladies, walk the full length of the showroom to the parts desk and find the smallest sign that says "If you require Parts Service please ask reception to let us know you are here" It was a lovely walk back to reception and the 3 nicely dressed ladies, 1 was doing something on the computer 2 was on the phone talking to what sounded like a really unhappy customer and 3 just ignored me and played with her phone, 3 had lovely nails and I'm impressed that she could see her phone at all, given the eyelashes she had on must have needed planning permission. I stood and stared in wonder at the amalgamation that was the 3 well dressed ladies, and I stared for what seemed like an age at the modern miracles of manicure-age that were giving the smartphone a real workout, number 2 looked over at number 3 and I think 'scowled', tho I'm not too sure as the facial expression was mostly paralysed by some sort of modern chemical injection or maybe just the shear weight of adornment, I was impressed at how she resisted my Jedi imposed urge to punch number 3 in the ribs to get her attention, in the end number 1 (obviously the weak minded one of the 3) looked up long enough to see that I'd visibly aged since entering the showroom and asked if she could help me, "yes please, can you let parts know I'm here please?" At last you say..... on the the bit that annoyed me. Now, I'm a bit of an oddball and when I go and buy things I tend to think 'what if I break it whilst fitting it, I'll get a spare' So "Hello", says I to the nice man from parts, "can I have 2 of (oil filter kits for the gearbox) please"...... "Certainly Sir that will be £43.20 please" "Ouch", says I they've gone up a fair bit since I last bought 2 of them" "Yes Sir they have" I paid for said Items and added to my visibly aged quota marvelling at the showroom and all of the well dressed peoples that adorned it..... Items arrive and I had to ask "where's the big 'O' ring that seals the cover, it should be in the kit" "No sir, they don't come with the kit, they are £8.20 plus VAT each" I lost the plot completely and asked if he had read the price correctly, I'm sure he meant to say 8 pence or even 80 pence each, but no he was sticking to his £8.20 plus VAT..... each ! The dummy came out, I think it's made orbit somewhere near Venus... Refund processed and feedback left with the most grown up looking well dressed individual I could find, I went home and bought 2 of said kits from an online parts purveyor for an all inclusive price of £33.77, that includes £8.45 for postage! I opted for the more expensive Febi-Bilsteine quality so I hope they are ok. The Sage and I are going out to dinner tonight where I hope I can grab a drink or 3 to sort out my shredded sensibilities. Nem.........
