I know we have some IT tech guys on here so hoping someone will be able to help with this problem. I've researched it but to be honest, I very quickly get confused with all the techy terminology. @Chris King - Webmaster and Joint North East AO@Blatman
I used Zoho Mail to "host" (not sure if the correct term) my email and it has worked great for the last couple of years.
It looks like today my email address (or domain?) has been blacklisted and won't go through to office 365 users (only my understanding based on following the links in the error message).
The error message is as follows:
firstname.lastname@example.org INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.511 Access denied, banned sender[220.127.116.11]. To request removal from this list please forward this message to email@example.com. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653. AS(508) [VE1EUR01FT018.eop-EUR01.prod.protection.outlook.com]
I've tested the above IP here and everything looks ok: https://mxtoolbox.com/SuperTool.aspx?action=mx%3a18.104.22.168&run=toolpage
I've forwarded the above bounced message to firstname.lastname@example.org but that bounced back haha
I've also tried completing this form https://sender.office.com/ but it says "Delisting request of IP address 22.214.171.124 was previously received and is being processed. This may take up to 30 minutes to take effect." Maybe because I forwarded the email? I've left it a few hours and sent a few test emails but they have bounced back still.
What do I do to sort this?
The email address is email@example.com